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Read what people are saying
about Precision Garage Door in:

Gilbert / Chandler Area, AZ

Precision Garage Door of Phoenix
has received 325 reviews, averaging 4.94 Stars:
Review:

Our Garage door opening motor over heated and the Spring broke on Saturday afternoon. This was the second time the motor has overheated in two weeks. we have Homeowner insurance but when called the earliest response was Tuesday. That is when I called Precision. They were out in less than two hours of my call. I just recently moved to Arizona from Washington. I always used Precision at my Homes in the Northwest. Great service there and the same in Arizona - thanks real professional and quality products. Dave Larson
Dave Larson
Sebastian Leblanc Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Anthony was awesome...thanks
Judy Smiley
Anthony Bazan Service Provided:
Gate Opener Repair
Commercial and Gate Technician:
Review:

5 stars. Jess went into detail explaning the problem and available options. I was very satisfied dealing with him and with the work done. I also appreciated that the work was done the same day that I contacted you. I would re
Bill Ingui
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

These guys are good, no other way to put it - friendly, courteous, and prompt. I would recommend Precision Doors to anyone looking to have a new garage door installed.
Monty Robinson
Victor Reyes Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Sebastian was great! Very knowledgeable and informative. He answered all my questions and explained in detail what he was doing and why. I give you 5 stars! Thank you!
Deborah Sanchez
Sebastian Leblanc Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

All went well with the install of our new door and opener. My only comment would be that all electrical connection should be with wire nuts.....not some sort of white tape. Also, for the price we paid, would have liked a bit more instructions and setting up of the opener controller. The installers were courteous and neat. Thanks, Dwight.
Dwight Barnes
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Sebastian came out to check out my garage door that was hit last night. He called first, was prompt, courteous, and explained everything. I found him professional, knowledgeable, and helpful. I've ordered my new garage door, but was given the option of repairing the one I had. I appreciated being given the alternatives. I am very pleased with Precision and look forward to getting my new garage door installed.
Maralyn Hill
Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Came within 1 hour of my call. Technician explained various spring and cable replacement options. Choices were obvious. Repair was completed in less than an hour. I would recommend highly.
Charles Scanio
Josh Wieser Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jonathan was very nice, professional and helpful. He fixed the problem with my belt drive garage door opener in record time. He explained to me the problem and provided me with two options for repair. Precision Door was easy to get a hold of and had convenient time frames for appointments
Gillian Burns
Jonathan Sepulveda Service Provided:
Garage Door Opener Repair
Technician:
Review:

The sales tactics by the repair man were borderline predatory. It is clear that this company will take advantage of a person in a bad situation, and is looking for people that don't know what a reasonable cost for garage door spring repair should be. The initial proposed price for replacing 2 torsion springs was outrageous; several hundred dollars more than expected and nearly 3x the amount I've paid for this service (on the same door) in the past. The final price after negotiation was still $60-100 more than I felt was fair, but I accepted it to move on and get the garage door fixed. After reading online reviews of Precision (which I should have done first), I see I'm not the first person to have this complaint. As it turns out, I understand the repair men receive a portion of each sale, which explains the outrageously inflated initial price. This aside, I appreciated that the repair man was on time and that the quality of the work was good. I would not consider repeat business with Precision though.
Justin
A Response from: Charan

Justin, As Precision Door Service we apologize for your negative experience. We strive to provide great customer service along with competitve pricing. We have logged your complaint and will get it resolved as we see fit.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

New garage door and garage opener. Same day response to our request and to provide a quote however after that, they were unable to provide details whether or not their distributor had a replacement door on stock and when the door would be installed. Despite several update requests from our side, we did not receive any information other than a generic product information document. We felt as if they were not concerned about the security risk that we had during the time we did not have a garage door. In addition, the gentlemen who installed the door left a large ding in our garage wall and didn't mention anything. He was also not able to provide much guidance on the new garage opener "I only install them"...
Kimberley Urech
A Response from: Charan

Kimberley, We as Precision Door Service apologize for the lack of communication. We would be more than happy to have one of our techs come out and explain all the great features of your new garage door opener. If there is anything we can do to make sure you have a positive experience please let us know.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent response time. Tech explained all options for my problem. Upfront with all costs. Appreciated his knowledge and work ethic. Had my door up and running in a hour. Great service.
Maryann Luna
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Gabe was very professional. Explained all the options and then completed the work in a timely manner. He was also very personable.
Doug Morrison
Gabe Sesma Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your TV ads are very impressive as was Josh. Your truck was neat and clean, Josh had on a nice uni and was very clean cut. This is important to seniors such as Sherri and me. The following words come to mind when describing Josh, they are: professional, courteous, knowledgeable, and represents your company well. Look forward to doing business with you. Sherri and Dwight
Dwight Barnes
Josh Malcolm Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jess was great! He knew his work, busted it out in short order and door works good again....I'll give you all a 4.99
Vern Ridgway
Jess Mason Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

your technician did an excellent job Your minimum price was a bit much to pay for a simple repair, but the lubing and check of the opener will hopefully keep it operating smoothly for several years to come. overall, because I can no longer trust myself on a ladder (necessary in this case) I am satisfied. Dave Brokaw
David Brokaw
Jess Mason Service Provided:
Garage Door Opener Repair
Technician:
Review:

We had a problem with the garage door not closing early this morning. I called and within an hour and a half Kyle showed up. He was very courteous and very professional. He checked out the door and opener. We needed a new opener and he also overhauled the garage door rollers and other components. I would recommend Precision to everyone!!!! And definitely they should ask for Kyle!!!
Deborah Perkins
Kyle Bogle Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great service. Fast and reasonably priced.
Robert Palmer
Christian Lewis Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Recently had a jammed door. Josh came out on a Sunday and did an excellent job getting the door unjammed and solving the underlying problem.
Chris H
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

Technician (Jesse) went above and beyond what I expected to fix the problem. He was polite and very knowledgeable..keeping me informed through all the repairs. I would definitely recommend Precision to my friends and neighbors.
Sandra Woods
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Josh was awesome! He not only gave me options on the repairs but completed the repair I choose with great exactness.
Daryl Tanner
Josh Malcolm Service Provided:
Garage Door Opener Repair
Technician:
Review:

Kyle did a great job for us tonight. Thank you,
Ryan Edwards
Kyle Bogle Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jay was prompt, courteous and very honest with suggestions for work that should/would be done. Prices were fair and he took great pride in making sure the door work flawlessly before he left. I would highly recommend Jay and Precision.
Ray Umbarger
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

There were a few hiccups in getting the doors delivered so if you need them NOW, beware. Installation was very fast for one guy although some of the door panels were scuffed. Don't know if it happened during delivery or installation. Scuffs were small and nearly unnoticeable. Overall good experience. Both my wife and I were astonished how quiet it was, but after a few months, it squeaks and creaks almost as much as our old did. Maybe Precision could do a post-install "tune-up" to see what is causing it?
Steve Kumm
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I have used Precision Door Service many time for my garage door needs both for my personal residence and rental homes. They are always friendly, professional, on time and do quality work. Today, Gabriel was the technician that performed a garage service for me at one of my rentals. He gave me different options and packages to best serve my needs, which I really appreciated. He performed the work quickly, and with quality, and now the door works perfectly! I would highly recommend Precision Door Service for all of your garage door needs.
Sam Covey
Gabe Sesma Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Amazing customer service. Josh came in and clearly explained everything. I never felt like I was being sold anything. He gave me options and guided me through the whole process. Great experience from start to finish.
Ben Haugland
Josh Malcolm Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Sebastian did excellent work, explained to me what needed to be done in a way that I was able to understand it, completed the work in a timely fashion, AND HE CAME OUT ON A SUNDAY! Bottom line, great customer service
TMG
Service Provided:
Broken Garage Door Spring Repair
Review:

the service (and adjustment) was performed quickly and the door was checked out and any issues were explained in detail. I will call when service is needed again. 5 star service. thanks
Dean Metcalf
Josh Malcolm Service Provided:
Garage Door Opener Repair
Technician:
Review:

What a great experience. Josh was prompt and courteous, and did a great job. Thought I was in for an opener repair, but Josh showed me how I could have a brand new opener for basically the same money, and kick my 10+ year old one to the curb. Everything from greeting to cleanup was professional and friendly. I highly recommend Precision Door and will use them myself every time I need service!
Jeff Kramer
Josh Wieser Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

5 stars for sure. Dale, the tech, was a pleasure. I felt he knew his job, was fair and honest. Did a fab job! I was more then satisfied and will recommend precision on the future.
Jennie Cannady
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
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