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Read what people are saying
about Precision Garage Door in:

Gilbert / Chandler Area, AZ

Precision Garage Door of Phoenix
has received 335 reviews, averaging 4.94 Stars:
Review:

Erik Yazzie installed my replacement garage door today. He arrived early, work efficiently and did an outstanding job, I have been quite pleased with Precision Door Service from my first phone call, initial service call, to the follow up check on measurements to the installation. Everything has been professional. I highly recommend them. Sun Lakes, AZ
Maralyn Hill
Erik Yazzie Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

This is the third time I have called Precision and their customer service is even more impressive every time. Same day appointments and extremely polite and considerate technicians are the reasons we will call them again next time we need garage door help.
Heather
Chris Rowe Service Provided:
Garage Door Repair
Technician:
Review:

Sebastian and Dave were hard working and very knowledgeable. I was extremely pleased with the work they did. I have been a long time customer and am never disappointed in their service.
Michael Allen
Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Josh and his partner came early and explained what they would have to do. They were very efficient and made me feel confident in accepting the work they planned to do. When they left, my garage door was operating well and more quiet. I was pleased.
Lola Fulks
Josh Malcolm Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician, Jess, kept in contact with me to update me on their arrival time. He fit me in his schedule on short notice, the same day. He lengthened his work day to fit me in since I was going to be going out of town and worked with me on fixing the most pertinent items, as I am on a very limited budget. My new opener works great, is very quite.
Julie Sitarz
Jess Mason Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Your tech Justin was very kind and courteous, for having to come to my home on a Sunday night after a full day of work he was a pleasure to deal with. Thankfully my problem was a broom in front of a sensor just enough to cause the door to not function. Being a senior citizen it was reassuring to have an honest technician to point out the simple fix, me moving the broom . I will definitely call this company in the future for any service needed and will recommend to all my neighbors. Thank you Justin .
Brenda Shillman
Service Provided:
Garage Door Repair
Review:

Fast and professional work, courteous people.
Christopher Lenox
Sebastian Leblanc Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We needed a quick response since we have moved and that is what we got!
Evelyn Gore
Josh Malcolm Service Provided:
Garage Door Repair
Technician:
Review:

Josh was great. My wife gave him a 10. He was knowledgeable, professional, and courteous. Would highly recommend Josh.
Jim Whalen
Josh Wieser Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were referred once before, almost 6 years ago, hadn't needed service since! We just needed to update our garage door opener and now we know why we always use Precision. Tech showed up early!! Friendly, efficient, personable!
Bruce Moore
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Our Garage door opening motor over heated and the Spring broke on Saturday afternoon. This was the second time the motor has overheated in two weeks. we have Homeowner insurance but when called the earliest response was Tuesday. That is when I called Precision. They were out in less than two hours of my call. I just recently moved to Arizona from Washington. I always used Precision at my Homes in the Northwest. Great service there and the same in Arizona - thanks real professional and quality products. Dave Larson
Dave Larson
Sebastian Leblanc Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Anthony was awesome...thanks
Judy Smiley
Anthony Bazan Service Provided:
Gate Opener Repair
Commercial and Gate Technician:
Review:

5 stars. Jess went into detail explaning the problem and available options. I was very satisfied dealing with him and with the work done. I also appreciated that the work was done the same day that I contacted you. I would re
Bill Ingui
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

These guys are good, no other way to put it - friendly, courteous, and prompt. I would recommend Precision Doors to anyone looking to have a new garage door installed.
Monty Robinson
Victor Reyes Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Sebastian was great! Very knowledgeable and informative. He answered all my questions and explained in detail what he was doing and why. I give you 5 stars! Thank you!
Deborah Sanchez
Sebastian Leblanc Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

All went well with the install of our new door and opener. My only comment would be that all electrical connection should be with wire nuts.....not some sort of white tape. Also, for the price we paid, would have liked a bit more instructions and setting up of the opener controller. The installers were courteous and neat. Thanks, Dwight.
Dwight Barnes
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Sebastian came out to check out my garage door that was hit last night. He called first, was prompt, courteous, and explained everything. I found him professional, knowledgeable, and helpful. I've ordered my new garage door, but was given the option of repairing the one I had. I appreciated being given the alternatives. I am very pleased with Precision and look forward to getting my new garage door installed.
Maralyn Hill
Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Came within 1 hour of my call. Technician explained various spring and cable replacement options. Choices were obvious. Repair was completed in less than an hour. I would recommend highly.
Charles Scanio
Josh Wieser Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jonathan was very nice, professional and helpful. He fixed the problem with my belt drive garage door opener in record time. He explained to me the problem and provided me with two options for repair. Precision Door was easy to get a hold of and had convenient time frames for appointments
Gillian Burns
Jonathan Sepulveda Service Provided:
Garage Door Opener Repair
Technician:
Review:

The sales tactics by the repair man were borderline predatory. It is clear that this company will take advantage of a person in a bad situation, and is looking for people that don't know what a reasonable cost for garage door spring repair should be. The initial proposed price for replacing 2 torsion springs was outrageous; several hundred dollars more than expected and nearly 3x the amount I've paid for this service (on the same door) in the past. The final price after negotiation was still $60-100 more than I felt was fair, but I accepted it to move on and get the garage door fixed. After reading online reviews of Precision (which I should have done first), I see I'm not the first person to have this complaint. As it turns out, I understand the repair men receive a portion of each sale, which explains the outrageously inflated initial price. This aside, I appreciated that the repair man was on time and that the quality of the work was good. I would not consider repeat business with Precision though.
Justin
A Response from: Charan

Justin, As Precision Door Service we apologize for your negative experience. We strive to provide great customer service along with competitve pricing. We have logged your complaint and will get it resolved as we see fit.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

New garage door and garage opener. Same day response to our request and to provide a quote however after that, they were unable to provide details whether or not their distributor had a replacement door on stock and when the door would be installed. Despite several update requests from our side, we did not receive any information other than a generic product information document. We felt as if they were not concerned about the security risk that we had during the time we did not have a garage door. In addition, the gentlemen who installed the door left a large ding in our garage wall and didn't mention anything. He was also not able to provide much guidance on the new garage opener "I only install them"...
Kimberley Urech
A Response from: Charan

Kimberley, We as Precision Door Service apologize for the lack of communication. We would be more than happy to have one of our techs come out and explain all the great features of your new garage door opener. If there is anything we can do to make sure you have a positive experience please let us know.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent response time. Tech explained all options for my problem. Upfront with all costs. Appreciated his knowledge and work ethic. Had my door up and running in a hour. Great service.
Maryann Luna
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Gabe was very professional. Explained all the options and then completed the work in a timely manner. He was also very personable.
Doug Morrison
Gabe Sesma Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your TV ads are very impressive as was Josh. Your truck was neat and clean, Josh had on a nice uni and was very clean cut. This is important to seniors such as Sherri and me. The following words come to mind when describing Josh, they are: professional, courteous, knowledgeable, and represents your company well. Look forward to doing business with you. Sherri and Dwight
Dwight Barnes
Josh Malcolm Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jess was great! He knew his work, busted it out in short order and door works good again....I'll give you all a 4.99
Vern Ridgway
Jess Mason Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

your technician did an excellent job Your minimum price was a bit much to pay for a simple repair, but the lubing and check of the opener will hopefully keep it operating smoothly for several years to come. overall, because I can no longer trust myself on a ladder (necessary in this case) I am satisfied. Dave Brokaw
David Brokaw
Jess Mason Service Provided:
Garage Door Opener Repair
Technician:
Review:

We had a problem with the garage door not closing early this morning. I called and within an hour and a half Kyle showed up. He was very courteous and very professional. He checked out the door and opener. We needed a new opener and he also overhauled the garage door rollers and other components. I would recommend Precision to everyone!!!! And definitely they should ask for Kyle!!!
Deborah Perkins
Kyle Bogle Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great service. Fast and reasonably priced.
Robert Palmer
Christian Lewis Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Recently had a jammed door. Josh came out on a Sunday and did an excellent job getting the door unjammed and solving the underlying problem.
Chris H
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

Technician (Jesse) went above and beyond what I expected to fix the problem. He was polite and very knowledgeable..keeping me informed through all the repairs. I would definitely recommend Precision to my friends and neighbors.
Sandra Woods
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
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