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Read what people are saying
about Precision Garage Door in:

Chandler, AZ

Precision Garage Door of Phoenix
has received 194 reviews, averaging 4.93 Stars:
Review:

I called on sunday afternoon (11/26) after 2 rollers on my garage door jumped off the track when I opened it to put my suv in the garage. I called and they gave me a time of between 2-4 pm for the technician to arrive. About 1:45, the technician(Gabriel) called to inform me he would arrive within 10 mins. He arrived on schedule, inspected the door, gave me 3 options with prices to repair and completed the job within a hour. He was courteous, punctual, and professional.
Jerry Paules
Gabe Sesma Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Gabriel did an outstanding job. Came out on Sunday morning at 10 after calling at 8. Very nice technician and he did a great work!
John Onstott
Gabe Sesma Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I thought I just had a broken torsion spring, but Jess and his partner were able to diagnose a lot more problems with the door. Very thorough in explaining what was wrong, what parts were being recommended and speedy in getting the job fixed.
Trevor Friel
Jess Mason Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Very quick response, even on the night before Thanksgiving. Two very nice young gentlemen, Martin and Paul, did great work. We had a new, extremely quiet opener in no time. Thanks very much.
James Symonds
Paal Paul Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

My home is only a year old and had a problem with my garage door. The Precision did not originally install the door. The original installer wasn't responsive, so I called precision. Scheduling was easy. I called and had an emergency, and they accommodated my time. The installer called me before arrival to give me update on the approximate time, and I appreciate that he valued my time. The installer was extremely knowledgeable and not only he fixed the door, but he also gave us the assessment of why we experienced the problem. We found both price and service to be excellent. We recommend the "Precision" for all your garage door needs.
Kaveh Faroughi
Sebastian Leblanc Service Provided:
Garage Door Repair
Technician:
Review:

Dave and Fernando were very professional, knowledgeable, and clearly explained everything and answered all my questions. They finished the work efficiently and we would highly recommend them for any future work.
Dale Grimes
David Dimas Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Purchased complete new door and opener. They were prompt, professional and knowledgeable. They answered all my questions and made suggestions specific to my needs. They explained what questions I should ask other companies to make sure I was comparing, "apples to apples". Prices were competitive with the 3 other companies I received quotes from. The install techs were courteous and efficient. They removed the old and installed the new within 3 hours.
Pat Neujahr
Mike Lyons Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

When the sensors on my garage door stopped working correctly (no out of alignment), I called Precision and had a service man out the same day. I know I can count on them, as I have used them for other needs.
Maralyn Hill
David Dimas Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Excellent and quick service. Professional & polite service team. Thank you!! Louis & Susan DiGirolamo
Luis Digirolamo
Sebastian Leblanc Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We looked up LiftMaster and google led us to Precision. We were delighted with the speed of service and the explanation of our problem and potential services.
Gary Heisler
Service Provided:
Install Garage Doors
Review:

We had a garage door opener installed, Albert was great . Outstanding customer service.
Mike Turtle
Albert Vena Service Provided:
Garage Door Opener Install
Technician:
Review:

Very nice and professional, will use again and refer to others in need.
Bob Nowland
Jess Mason Service Provided:
Garage Door Repair
Technician:
Review:

Chris and Trevor have done pro-repairs on two occasions. Both Warranty! Thank you!
Thomas Voiland
Service Provided:
Garage Door Repair
Review:

The technicians are always great. They determine the issue, they fix it, with no charge at this point - new warranty. We can always count on them coming the same day or the next (if today is not necessary) daytime or evening.
Doug Morrison
Albert Vena Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent service! Techs were professional, pleasant and thorough. Very satisfied!!!
Fred & eve Bocker
Gabe Sesma Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very pleasant and efficient young man. Well done.
Dan Smith
Gabe Sesma Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The guy who came out was polite and courteous. He was able to fix my garage door and even did other work for me that I had not called about. I would definitely use them again.
Connie grismore
Gabe Sesma Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Gabe did an outstanding job repairing my garage door.
Anthony Mccasland
Gabe Sesma Service Provided:
Garage Door Repair
Technician:
Review:

I am embarrassed to admit that the garage door refused to make all that noise when Dave got here. He was soooo patient and he did several details to insure that the noise didn't return. I am so impressed with your overall response and the courtesy of your workers. I have had dealings with them in the past and now I am even more grateful. My compliments to all involved, also the phone lady. Thanks.
Lola Fulks
Service Provided:
Garage Door Opener Repair
Review:

Matt and Brandon were excellent. Pleasant, friendly, and responsive. Our 20 yr. old door opener needed repair. They diagnosed the problem right away and gave us a quote. We asked about the new wi-if remote systems, thinking if we are going to pay for a repair on this aged device, why not invest in a new technology. (The number of times my husband and I have turned around or called a neighbor after leaving home to check if the garage door is closed in totally out of control.). It was a pricey investment as we talked about it with the Technician and at first They also said set up on our wi-if was “easy, we just needed to follow the Manufacturer’s instructions. My husband and I were not excited to hear that this was not a complete installation; hardware, software, doors, remotes, and cars all operational on the new system before these fellows left. They saw our hesitation so Brandon said no problem, we will get your phones and cars all set up with the new app. We were all in. That extra level of attention to detail and offering an outstanding customer experience is what makes the difference for us. By the way, what a very cool tool!
Chris Miller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I WOULD LIKE TO COMPLIMENT YOU AND THE SERVICE I RECEIVED IN THE PURCHASE AND INSTALLATION OF A NEW GARAGE OPENER. THE TECH WHO DID THE JOB WAS JESS AND HE WAS VERY KNOWLEDGEABLE IN THE PRODUCT I PURCHASED. HE DID AN INSPECTION OF THE OPENER I HAD AND THEN EXPLAINED WHAT HE FOUND WRONG IN VERY SIMPLE TERMS. HE THEN TOLD ME WHAT A NEW UNIT WOULD COST VERSES THE FIXING OF THE OLD UNIT. JESS WAS VERY EASY TO COMMUNICATE WITH INSTALLED A NEW UNIT IN LITTLE TIME. I WOULD HIGHLY RECOMMEND YOUR COMPANY AND JESS AS HE WAS VERY PROFESSIONAL. THANK YOU--BOB GOLLHOFER
Bob Gollhofer
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Another great experience with Precision Door. Jess was early, friendly and professional. Knocked out the repair quickly. Have used Precision for every repair or upgrade since they did the original installs over 11 years ago, and have been happy every time!
Jeff Kramer
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Before Josh started he covered what he would be doing and what the service charge would be so that there was no surprises. He also offered me some other suggested maintenance solutions. These suggestions make him a good trusted advisor and a good sales person. The installation seamlessly including Josh covering all the things the opener did. He than clean up all his stuff. Josh was very professional and polite.
Robert Graf
Josh Wieser Service Provided:
Garage Door Opener Install
Technician:
Review:

Very professional and courteous, great pricing, fast response time.
Shirley Juan
Josh Malcolm Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Gabe and his assistant were there within two hours after my call. Quickly determined the problem and explained all the options. Very personable and professional.
Doug Morrison
Gabe Sesma Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I was very pleased with the service provided. I love the pictures of your technicians being available to see who is coming. Chis was prompt, professional and courteous. The only suggestion I would make is for your "chat" personnel to answer questions regarding late hour charges differently. When I asked if there was an extra charge when I was told tech could come last night, the response was "no extra charge just the $195 labor fee". What was not stated was that this labor fee was higher than the regular day fee (as I suspected hence my question). However the response suggested the fee was the same. My situation was not an emergency and had I been told the difference, would have waited to have the repair done today. As I said Chris did an awesome job. I would just like the customer to be clearly made aware of the charge difference, especially when they ask. Thank you.
Michelle Vallot
Service Provided:
Garage Door Repair
Review:

I have been a Precision Garage Door customer for at least 17 years, and PGD is the ONLY garage door company I will call for my garage door issues. Every certified technician who has installed or replaced any item regarding my garage door has been pleasant and professional. It's a great crew. Today, Chris came to replace the bottom rubber seal on my garage door. He was on time, clean-cut, and professional. Chris is a delightful young man who even tolerated my friendly, yet annoying, little dog. Chris did a five star job with replacement of the rubber seal, and completed the work in a short time .
Janet Wood
Service Provided:
Garage Door Repair
Review:

Very Dependable and quick and Reasonable
Wayne Van kirk
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called Precision after calling another national service. The other company gave us a 3 hour window then missed it by 2 hours so we canceled. Precision gave a 2 hour window. they came early in the window and had the work completed before the window closed. Technician Josh arrived on time was very efficient and did a nice job. He replaced our broken spring and installed new rollers. The new rollers are awesome, really made the doors quiet. Will call these guys for service next time something happens.
Walter Wright
Josh Wieser Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Josh and Matthew did a great job Explained the procedure before the work began and welcomed questions Would recommend them and your company
Helen Visokey
Josh Malcolm Service Provided:
Garage Door Repair
Technician:
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