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Read what people are saying
about Precision Garage Door in:

Chandler, AZ

Precision Garage Door of Phoenix
has received 202 reviews, averaging 4.93 Stars:
Review:

Before Josh started he covered what he would be doing and what the service charge would be so that there was no surprises. He also offered me some other suggested maintenance solutions. These suggestions make him a good trusted advisor and a good sales person. The installation seamlessly including Josh covering all the things the opener did. He than clean up all his stuff. Josh was very professional and polite.
Robert Graf
Josh Wieser Service Provided:
Garage Door Opener Install
Technician:
Review:

Very professional and courteous, great pricing, fast response time.
Shirley Juan
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Gabe and his assistant were there within two hours after my call. Quickly determined the problem and explained all the options. Very personable and professional.
Doug Morrison
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I was very pleased with the service provided. I love the pictures of your technicians being available to see who is coming. Chis was prompt, professional and courteous. The only suggestion I would make is for your "chat" personnel to answer questions regarding late hour charges differently. When I asked if there was an extra charge when I was told tech could come last night, the response was "no extra charge just the $195 labor fee". What was not stated was that this labor fee was higher than the regular day fee (as I suspected hence my question). However the response suggested the fee was the same. My situation was not an emergency and had I been told the difference, would have waited to have the repair done today. As I said Chris did an awesome job. I would just like the customer to be clearly made aware of the charge difference, especially when they ask. Thank you.
Michelle Vallot
Service Provided:
Garage Door Repair
Review:

I have been a Precision Garage Door customer for at least 17 years, and PGD is the ONLY garage door company I will call for my garage door issues. Every certified technician who has installed or replaced any item regarding my garage door has been pleasant and professional. It's a great crew. Today, Chris came to replace the bottom rubber seal on my garage door. He was on time, clean-cut, and professional. Chris is a delightful young man who even tolerated my friendly, yet annoying, little dog. Chris did a five star job with replacement of the rubber seal, and completed the work in a short time .
Janet Wood
Service Provided:
Garage Door Repair
Review:

Very Dependable and quick and Reasonable
Wayne Van kirk
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called Precision after calling another national service. The other company gave us a 3 hour window then missed it by 2 hours so we canceled. Precision gave a 2 hour window. they came early in the window and had the work completed before the window closed. Technician Josh arrived on time was very efficient and did a nice job. He replaced our broken spring and installed new rollers. The new rollers are awesome, really made the doors quiet. Will call these guys for service next time something happens.
Walter Wright
Josh Wieser Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Josh and Matthew did a great job Explained the procedure before the work began and welcomed questions Would recommend them and your company
Helen Visokey
Service Provided:
Garage Door Repair
Review:

Technician Jess M did an excellent job. He arrived early from the scheduled time and was thorough in diagnosing our broken spring and aged cables. He quoted us the full package repair and was true to the cost. I had your sticker on my door from an earlier repair (years ago) and I am sure to keep it there.
Larry Schuster
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

they did a good job on a hot hot day.
Phyllis Swanson
Service Provided:
Broken Garage Door Spring Repair
Review:

Service was great...the cost could have more reasonable!
Cliff Bartholomew
Service Provided:
Garage Door Repair
Review:

Erik Yazzie installed my replacement garage door today. He arrived early, work efficiently and did an outstanding job, I have been quite pleased with Precision Door Service from my first phone call, initial service call, to the follow up check on measurements to the installation. Everything has been professional. I highly recommend them. Sun Lakes, AZ
Maralyn Hill
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This is the third time I have called Precision and their customer service is even more impressive every time. Same day appointments and extremely polite and considerate technicians are the reasons we will call them again next time we need garage door help.
Heather
Service Provided:
Garage Door Repair
Review:

Josh and his partner came early and explained what they would have to do. They were very efficient and made me feel confident in accepting the work they planned to do. When they left, my garage door was operating well and more quiet. I was pleased.
Lola Fulks
Service Provided:
Garage Door Opener Repair
Review:

The technician, Jess, kept in contact with me to update me on their arrival time. He fit me in his schedule on short notice, the same day. He lengthened his work day to fit me in since I was going to be going out of town and worked with me on fixing the most pertinent items, as I am on a very limited budget. My new opener works great, is very quite.
Julie Sitarz
Jess Mason Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

We needed a quick response since we have moved and that is what we got!
Evelyn Gore
Service Provided:
Garage Door Repair
Review:

Josh was great. My wife gave him a 10. He was knowledgeable, professional, and courteous. Would highly recommend Josh.
Jim Whalen
Josh Wieser Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were referred once before, almost 6 years ago, hadn't needed service since! We just needed to update our garage door opener and now we know why we always use Precision. Tech showed up early!! Friendly, efficient, personable!
Bruce Moore
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

These guys are good, no other way to put it - friendly, courteous, and prompt. I would recommend Precision Doors to anyone looking to have a new garage door installed.
Monty Robinson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

All went well with the install of our new door and opener. My only comment would be that all electrical connection should be with wire nuts.....not some sort of white tape. Also, for the price we paid, would have liked a bit more instructions and setting up of the opener controller. The installers were courteous and neat. Thanks, Dwight.
Dwight Barnes
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Sebastian came out to check out my garage door that was hit last night. He called first, was prompt, courteous, and explained everything. I found him professional, knowledgeable, and helpful. I've ordered my new garage door, but was given the option of repairing the one I had. I appreciated being given the alternatives. I am very pleased with Precision and look forward to getting my new garage door installed.
Maralyn Hill
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Jonathan was very nice, professional and helpful. He fixed the problem with my belt drive garage door opener in record time. He explained to me the problem and provided me with two options for repair. Precision Door was easy to get a hold of and had convenient time frames for appointments
Gillian Burns
Service Provided:
Garage Door Opener Repair
Review:

The sales tactics by the repair man were borderline predatory. It is clear that this company will take advantage of a person in a bad situation, and is looking for people that don't know what a reasonable cost for garage door spring repair should be. The initial proposed price for replacing 2 torsion springs was outrageous; several hundred dollars more than expected and nearly 3x the amount I've paid for this service (on the same door) in the past. The final price after negotiation was still $60-100 more than I felt was fair, but I accepted it to move on and get the garage door fixed. After reading online reviews of Precision (which I should have done first), I see I'm not the first person to have this complaint. As it turns out, I understand the repair men receive a portion of each sale, which explains the outrageously inflated initial price. This aside, I appreciated that the repair man was on time and that the quality of the work was good. I would not consider repeat business with Precision though.
Justin Ravelli
A Response from: Charan

Justin, As Precision Door Service we apologize for your negative experience. We strive to provide great customer service along with competitve pricing. We have logged your complaint and will get it resolved as we see fit.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

New garage door and garage opener. Same day response to our request and to provide a quote however after that, they were unable to provide details whether or not their distributor had a replacement door on stock and when the door would be installed. Despite several update requests from our side, we did not receive any information other than a generic product information document. We felt as if they were not concerned about the security risk that we had during the time we did not have a garage door. In addition, the gentlemen who installed the door left a large ding in our garage wall and didn't mention anything. He was also not able to provide much guidance on the new garage opener "I only install them"...
Kimberley Urech
A Response from: Charan

Kimberley, We as Precision Door Service apologize for the lack of communication. We would be more than happy to have one of our techs come out and explain all the great features of your new garage door opener. If there is anything we can do to make sure you have a positive experience please let us know.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Gabe was very professional. Explained all the options and then completed the work in a timely manner. He was also very personable.
Doug Morrison
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your TV ads are very impressive as was Josh. Your truck was neat and clean, Josh had on a nice uni and was very clean cut. This is important to seniors such as Sherri and me. The following words come to mind when describing Josh, they are: professional, courteous, knowledgeable, and represents your company well. Look forward to doing business with you. Sherri and Dwight
Dwight Barnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jess was great! He knew his work, busted it out in short order and door works good again....I'll give you all a 4.99
Vern Ridgway
Jess Mason Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

your technician did an excellent job Your minimum price was a bit much to pay for a simple repair, but the lubing and check of the opener will hopefully keep it operating smoothly for several years to come. overall, because I can no longer trust myself on a ladder (necessary in this case) I am satisfied. Dave Brokaw
David Brokaw
Jess Mason Service Provided:
Garage Door Opener Repair
Technician:
Review:

We had a problem with the garage door not closing early this morning. I called and within an hour and a half Kyle showed up. He was very courteous and very professional. He checked out the door and opener. We needed a new opener and he also overhauled the garage door rollers and other components. I would recommend Precision to everyone!!!! And definitely they should ask for Kyle!!!
Deborah Perkins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Recently had a jammed door. Josh came out on a Sunday and did an excellent job getting the door unjammed and solving the underlying problem.
Chris H
Josh Wieser Service Provided:
Garage Door Repair
Technician:
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