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Read what people are saying
about Precision Garage Door in:

Phoenix, AZ

Precision Garage Door of Phoenix
has received 528 reviews, averaging 4.96 Stars:
Review:

Dave carried out an exceptionally professional job fixing our garage door on a Sunday morning. Thanks, Precision from the initial phone call to the finished job!
Marie Rodriguez
David Dimas Service Provided:
Garage Door Repair
Technician:
Review:

This is the second time we have used this company and like before, we were very pleased. The employees we have encountered are very professional and knowledgeable. They explain the problem, how they will fix it and the final cost. Once again, although expensive, we felt positive about our experience. They also are easy to schedule appointments with.
David B.
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We had our door installed 4 years ago and have always been happy with their service
Scott Horner
Jess Mason Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Incredibly prompt service and very cooperative and laid out all the options for service and repair. Considerate of time necessity and expedience of finding a solution.
Joshua Collmenter
Sebastian Leblanc Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Timely visit. Explained what was being done.
Charles Lopresto
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

They don't charge a trip fee, which seems to be getting more rare in home services. They assess for free and give an estimate. Their response time has always been very good. Their technicians have always been very courteous. They have been very generous with warranty work a couple times.
Christian
David Dimas Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Work performed satisfactorily, on time, as agreed. However, PRICEY!
Dan Weddle
Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Jess was friendly and knowledgeable. He thoroughly explained the problem and gave me options. I did not feel pressured to make one decision over another. Very pleased with the service.
Carol Achs
Jess Mason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Gabe and Matt were knowledgeable, professional, and personable.
Laura Jackson
Gabe Sesma Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision always puts my mind at ease when it comes to our garage door. Its an extremely heavy door and when it doesn't function properly we are at a loss. The service team is quick to respond and have us up and running in no time.
Craig Isakson
David Dimas Service Provided:
Garage Door Repair
Technician:
Review:

Chris showed up on time (even a little early) and was very informative and helpful. Work completed quickly and happy with the outcome. Would definitely continue to use them.
Scott Malkoff
Chris Rowe Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Technician was knowledgeable and very courteous. Finished the job in the time quoted. I'm very pleased and am enjoying the new quiet door
Pat Allaire
Albert Vena Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

We had an issue late in the evening. Josh came out and gave us every pay option. We were not able to pay initially and he left. We found the means and he came right back. He also completed the work in under a hour!
Tamara Garrison
Josh Wieser Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Sebastian was punctual, efficient and got down to business right away. In addition to the work he came to perform, which was to replace a broken garage door opener, he noticed that a previous Precision installer had made a mistake and promptly repaired that , too. Thank you!!!
Gloria Argueso
Sebastian Leblanc Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Highly recommend... my first call was to a competitor, I was told they had no time . Found Precision on a google search. I was very impressed with the professionalism of Gabe and Martin. They accessed the problem, explained the merchanics and what was need to repair the garage door. The job was performed in a timely manner . Very happy with the service !!!
Barb Schlichting
Gabe Sesma Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We have used Precision for more than 5 years. They are are a very honest company. My technician Jay A. Rivas is excellent & very knowledgeable & punctual. I am happy that I found them. Tom & Carolyn
Tom Baumann & Carolyn Baumann
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

hhe
Heidi Frantzen
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Josh was great and very nice and helpful!
Amber Tate
Josh Wieser Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Even though he was backed up all day, our repair tech, Dave came at 6pm in a Friday and troubleshot our problem. Instead of a new motor at 1,000 bucks he determined a new logic board would do the trick for a few hundred. Appreciate the honesty, do t see it too much these days.
Mike Zacher
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Efficient quick polite installation Nice young man
D Mcdowell
Darian Jones Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent and very satisfy with the service.
Norma Fernandes
Josh Malcolm Service Provided:
Garage Door Opener Install
Product:
Cables
Technician:
Review:

We had an issue where the garage door failed, went off track. We called Precision Door Services, they were able to fit us in the same day (within 4 hours) Over the phone, they were professional, polite, helpful and understanding. They set us up with a technician (Jay) who let us know that he could fit us in within the next hour. Jay came out, discussed possible options, from simply getting the door back on track, to replacing various moving parts and/or the unit. Professional, competent and not pushy at all. Since our door was 10 years old, and the bearings/springs most likely needed replacement, we opted for this as well. Jay did the job superbly, determined that with our somewhat heavier door, that higher strength springs would be necessary. Everything worked great, the door is now better balanced and much quieter/smoother in operation. I would highly recommend Jay for his outstanding work (watching him work, I would note that he is extremely well organized, efficient and highly knowledgeable). He did not leave until he (and we) were satisfied with the workings of the door. Thank you again ( note that products purchased included rollers, springs, bearings, cables, cable roller)
Margaret Kishi
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

They can do the job expertly but I bet the servicemen spend as much or more time in sales training then repair school. They come at you with an array of plans starting at crazy high prices. Elderly people beware don't buy replace parts service you don't need. They have many price options available try to negotiate for what you need and always Always ALWAYS get a competitive bid. Good luck in the shark tank.
Roger Stock
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Customer service is EVERYTHING! The competition has basically all the same parts. Alan answered the phone with extreme politeness got me taken care of quickly! Jess came out and did an excellent job on my door. He was very polite as well and very knowledgeable on any question I threw at him. It was 350 after AAA Discount to replace 2 springs.
Chad S
Jess Mason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was happy with the service after it was done, but I had to prove that the parts were covered by a previous maintenance on the spring and the rollers and bearings. If I had not kept my paper copy, I would not have been able to prove that it says "lifetime warranty on parts". The tech said since Precision had not serviced it, the bearings and rollers would not be covered. But no where did it say it had to be serviced by them and my husband had taken care them when needed. The manager did agree and paid for the parts and I paid for the service and labor. My Opener is a Sears Craftsman and it has an extended warranty on it also. After he made his repairs, he would not make the adjustment to the door to make it close all of the way. So I will call Sears and have them do their preventive maintenance on it and do the adjustment -- which I receive 2 times per year. Or my husband will do the adjustment -- you merely turn a screw. So I have learned that in the future, it may be best to buy your maintenance for the door and the opener from one place. But until then I will do as I did today. At least it is back to working!
Sandy Bauer
Service Provided:
Broken Garage Door Spring Repair
Review:

Appointment for garage door repair was made for the day after the telephone call. Mike, the repair technician, was professional, amiable, quickly made the repairs and gave clear, understandable details.
Roman Obrycki
Mike Lyons Service Provided:
Garage Door Opener Repair
Technician:
Review:

All of the people I have had contact with at Precision Door Service are wonderful. They all have a great attitude, they are extremely helpful, and have a great work ethic. I would highly recommend Gabriel who recently worked at my house. He was extremely considerate and extending of himself. I have been very happy with my choice to do business with Precision Door Service.
Staman Linda
Gabe Sesma Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision came out the same day I called & installed a keypad for my garage door. Service tech was very friendly & efficient. Great company to do business with!
Edward Wise
Chris Rowe Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Mike -- did a great job -- went above and beyond in showing me how the opener worked -- etc... I will always use Precision and I have let neighbors know -- use Precision for good service and price --- Dr.TL
Tim Larkin
Mike Lyons Service Provided:
Garage Door Repair
Technician:
Review:

Josh did a great job inspecting and fixing the issue with my garage door. Thanks!
Michael Feola
Josh Wieser Service Provided:
Garage Door Repair
Technician:
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