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Doug Cook
Tech ID#: 63
Reviews: 14
Average: 5.00 stars

Doug Cook

Customer Service Manager
Doug Cook has received 14 reviews, averaging:

Doug Cook's Bio:

Review:

Terrible / nonexistent follow through - Never got back with answers to simple questions even after multiple requests - Totally dropped the ball on customer service - Ridiculous -
Bill Hunter
Doug Cook Service Provided:
Install Garage Doors
Customer Service Manager:
Review:

I enjoyed the time spent with Mr. Doug cook on our first appointment. He was quite knowledgeable and kept me from spending more than I needed. I believe I will be happy with my new garage door with his experience and knowledge.
Douglas Bailes
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

We are very pleased with Precision door and the Representative they sent to our home. Doug was on time and gave a courtesy call when he was on his way. He gave god choices at a price we can afford and was pleased at his professionalism and personality is hard to beat, especially while he is offering great products at reasonable rates that include the installation. We can not recommend Precision Door and their wonderful people that work for them enough. Mr. Nunzio Howard
Nunzio Howard
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

On Memorial Day your salesman came to our house to assist us. Doug Cook is really, really good at his job. We feel very comfortable doing business with you because of how we were treated by Doug. Thanks.
David Miller
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Customer Service Manager:
Review:

Your tech Doug was very professional and explained all of the options for the project thoroughly.
Matt Ballestero
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

Doug Cook did an excellent job of explaining the products and how we could customize the doors. I put in an order and I'm completely satisfied. Dave.
David Leathers
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

I want to get in touch with the gentleman that came to our home on 4/8. I've lost the paperwork he shared with me. His first name is Doug and he said he lives in Goodyear. I'd like to follow up with his estimate.
Bertie Pearson
Doug Cook Service Provided:
Install Garage Doors
Customer Service Manager:
Review:

Just contracted with Precision for new door. Our sales consultant Doug was excellent. He listened to our needs and wants and then guided us thru the process and options we considered. Very straight forward with pricing and details. Felt comfortable to choose Precision on first call. Look forward to a quality installation.
Tim Lasher
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

Beautiful installation. Everything working fine!
Leslie Fisher
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Customer Service Manager:
Review:

We had a complaint regarding an earlier installation. Precision Door was able to satisfy us on replacement panel at their cost.
Loraine Jackson
Doug Cook Service Provided:
Garage Door Repair
Product:
Garage Doors
Customer Service Manager:
Review:

Awesome service! So knowledgeable and professional!!! Would recommend to others!
Isabelle Rios
Doug Cook Service Provided:
Install Garage Doors
Customer Service Manager:
Review:

I had called Precision previously and Tim Groody came out to help us.Based on that experience when I needed a new garage door I called Precision. Doug was extremely professional and gave me a couple of alternatives and pricing. He showed me the comprehensive brochure and explained the quality, warranty and back up service I could expect from Precision. I made a decision to pay more for what I judged was a better quality product and service and the "warm fuzzy feeling" I would be taken care off and that any after sales issues would be dealt with.
Charley Mcdowell
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

While all we have done so far is purchase new garage doors and set up for install, working with Doug Cook has been a most positive experience. I believe we are all set for the install and confident the workmanship will be really good. So once the job is complete, I'll be able to provide more feedback.
Michael Holzman
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager:
Review:

You have a great salesman in Doug Cook. He was very informative and offered us so many options to choose from. The products you offer are of fine quality. We look forward to our installation.
Douglas Budner
Doug Cook Service Provided:
Install Garage Doors
Product:
Garage Doors
Customer Service Manager: