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Jay Rivas
Tech ID#: 8
Reviews: 236
Average: 4.99 stars

Jay Rivas

Technician
Jay Rivas has received 236 reviews, averaging:

Jay Rivas's Bio:

Jay has lived in the Valley of the Sun for seventeen years. He is a loving husband and father of two children. Jay went to college as an English major and is fluent in both English and Spanish. In his time off, Jay enjoys spending time with his family, riding his Harley, and traveling. Jay was a restaurant manager for eight years and received multiple intercompany awards. This is where Jay developed his passion for customer service. Jay then became a garage door installer and technician. He has been in the field for six years and can not only repair an existing door, but can install doors from scratch as well. Jay is an asset to the team and we know you’ll enjoy working with him as well.
Review:

I called Precision garage and door at 1 o'clock I got an appointment between 2 and 4. A tech named Jay Rivas showed up before two. Jay explained everything before he started the work. Jay did an excellent job in a short time. I would highly recommend Precision, I had the springs fixed five years ago cost me more five years ago and no warranty. With Percision I got a 10-year warranty. I highly recommend Precision. I recommend you make a sticker with all your information phone number etc and stick it next to the garage door opener on the wall that way when someone needs to call for repair they won't have to go on the Internet as I did. I wishing everyone a happy and healthy new year.
Cecilla Ayoub
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

After 10 year old opener failed, happy to have the latest much upgraded version, albeit certainly pricier. We determined the significant gdo upgrade merited the install. Technician was courteous and efficient, and called 20 minutes before arrival. Excellent service.
Jeff Smith
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very professional service. Very prompt and knowledgeable. Installed new opener quickly - it works very smoothly.
Martin Muscheid
Jay Rivas Service Provided:
Garage Door Opener Install
Technician:
Review:

Jay arrived on time, did a thorough review of the garage door and made recommendations. We had a new opener installed along with new springs and rollers. Jay performed the work in a professional manner, explained things we needed to know and finished in a timely fashion. I would highly recommend him and the company.
Darrell Zlomke
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very courteous and knowledgeable on products and services. Very pleased with prompt service.
Lorinda Mishek
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

Jay did a very professional job
Gerald Baldwin
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Jay was very professional. Merry Christmast to all.
James Aitken
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Jay was very professional, arrived on schedule, explained to me what to expect and its cost.
Tom Thorkelson
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very pleased with Jay's work! He is professional, well-spoken and built rapport quickly. Thank you for your quick response.
Sharon Burns
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast, friendly, and efficient. From speaking to Alan when I first called, to having Jay come out right on time to get the work done - it was a great experience. Thank you! I will recommend you all to anyone.
Steve Nitsche
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I loved the prompt and courteous service. I always decide if I want to use a company by my first phone call. If I get to talk to a real person who is both cordial and helpful and who cares about my dilemma, chances are I've chosen a good reliable company. The gal Who answered my call was all of those things and more. I was scheduled right away and the gentleman who came to the house was polite, honest and efficient. This is a trustworthy company that has been in business for over twenty years. It is family owned and their employees are top notch. I give them a high recommendation.
Mary Izzo
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

5 stars for sure. Jay is an excellent ambassador for the company. He was courteous and polite and technically most competent.
Doug Crarer
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Your technician was completely fine with whatever choice I made to repair the door and explained my options to keep it maintained as long as possible before I need to invest in a brand new door. I will call you guys to add some additional maintenance items to the existing door as it saves me a lot of money and I very much appreciate that
Randy or patti Stoltz
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great job. Great people with very pleasant attitudes. Thanks for the quick service !
Larry Thompson
Jay Rivas Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

GREAT SERVICE! On time, kind, professional and the garage door works perfectly now!
Traci Cavendish
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

WOW! Great service with ultra professional employees. I wish I could hire people this good for my business.
Robert King
Jay Rivas Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Technichian arrived on time. Very courteous. Explained status and made multiple recommendations.
David Charron
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Professional company. Punctual and knowledgeable. Jay was great!
Robert Simmons
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Your two technicians did an outstanding job conveying different opinions available to me, very comprehensive and professional, much appreciated. I will use your services again when needed. Respectfully yours, Mr. Dallas Hickman
Dallas Hickman
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Jay was great!! Professional, personable and experienced.
Ed Miller
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I have used Precision Door several times. They are always ON TIME, courteous and get the job done correctly the first time.
Mary Rank
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Jay & Paul were on time, very knowledgeable, courteous, and helpful in replacing our garage door opener mechanism this morning. Thank you.
Robert Simmons
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Prompt service and the technician really knew what he was doing !
John Olson
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We have used Precision for more than 5 years. They are are a very honest company. My technician Jay A. Rivas is excellent & very knowledgeable & punctual. I am happy that I found them. Tom & Carolyn
Tom Baumann & Carolyn Baumann
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Precision Door was very prompt and professional. They were able to repair our door the day I called. The technician, Jay, clearly explained what options we had and what repairs he made. He was happy to answer all my questions and did expert work. Our motor did not need to be replaced, but he did give us a good explanation and a written estimate of what choices we had when the time comes to replace it. I would definitely recommend this company to any of my friends and the next time I need them I will request Jay, although from my experience with the company, I'm sure all of their technicians would do a good job.
Barbara Mcallister
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We had an issue where the garage door failed, went off track. We called Precision Door Services, they were able to fit us in the same day (within 4 hours) Over the phone, they were professional, polite, helpful and understanding. They set us up with a technician (Jay) who let us know that he could fit us in within the next hour. Jay came out, discussed possible options, from simply getting the door back on track, to replacing various moving parts and/or the unit. Professional, competent and not pushy at all. Since our door was 10 years old, and the bearings/springs most likely needed replacement, we opted for this as well. Jay did the job superbly, determined that with our somewhat heavier door, that higher strength springs would be necessary. Everything worked great, the door is now better balanced and much quieter/smoother in operation. I would highly recommend Jay for his outstanding work (watching him work, I would note that he is extremely well organized, efficient and highly knowledgeable). He did not leave until he (and we) were satisfied with the workings of the door. Thank you again ( note that products purchased included rollers, springs, bearings, cables, cable roller)
Margaret Kishi
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

They were prompt, polite and very professional.
JMP
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent service very informative, knowledgeable and timely! Would highly recommend!
Patti Stanton
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Truly professional service, from end-to-end in the process. The company uses technology to schedule, remind, bill, and follow-up in ways that add value and convenience, and the actual service is friendly, efficient, and done right. They stand by their work, too. I highly recommend Precision Door Service!
Jonathan D Linscott
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jay came right on time and told us right up front what we needed. we will be happy when we get our garage door in... He was very professional. We would recommend this company. We have used it several times in the past. We need an entire door....
Stuart & trisha Wakeling
Jay Rivas Service Provided:
Garage Door Repair
Technician:
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