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Jay Rivas
Tech ID#: 8
Reviews: 252
Average: 4.99 stars

Jay Rivas

Technician
Jay Rivas has received 252 reviews, averaging:

Jay Rivas's Bio:

Jay has lived in the Valley of the Sun for seventeen years. He is a loving husband and father of two children. Jay went to college as an English major and is fluent in both English and Spanish. In his time off, Jay enjoys spending time with his family, riding his Harley, and traveling. Jay was a restaurant manager for eight years and received multiple intercompany awards. This is where Jay developed his passion for customer service. Jay then became a garage door installer and technician. He has been in the field for six years and can not only repair an existing door, but can install doors from scratch as well. Jay is an asset to the team and we know you’ll enjoy working with him as well.
Review:

My technician was Jay Rivas. My appointment was scheduled between 8-10am. Jay called me at 7:50am and informed me of the time he would arrive. He was berg knowledge on the repairs needed on my opener and also recommend I look in to purchasing a new door as mine is quite old. He thoroughly provided me several options and pricing. I elected to go with what was in my budget. I felt good about my decision and did not feel pressured. Jay is very personable and provided excellent customer service.
Kevin Maxwell
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Great job Jay
Gary Lewis
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Called Precision because I use them in Cleveland. The Phoenix location sent a fellow named Jay, and he was great. Analyzed my problem in 5 minutes and took care of it. I was extremely satisfied, and will continue to use and recommend them.
Larry Dlott
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Precision Door service was wonderful. Great service, great technician!! Would use again in a heartbeat!!
Laura Rutherford
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Great experience! Jay arrived on time and asked me to explain the problem I'd been having. He looked over everything and went over in detail what was worn and what wasn't. I had expressed wanting to upgrade a few things and he gave me several options with cost. Once I made my decision he went to work and was done in a timely manor. Jay also helped me set up my wireless garage door. Jay is very knowledgeable and patiencent. I would highly recommend Jay and rate him 5 stars. Thank you Jay
Kathy Shiffer
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were impressed by the professionalism and efficiency of our experience. Jay was excellent to work with. Thank you!
Kevin Elsey
Jay Rivas Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Your service was prompt , professional and I would highly recommend you to others.
John Ryan
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I couldn't leave my house yesterday cause my garage door wouldn't go up! I was able to contact someone late at night and they sent a fabulous technician, Jay, this morning. He called and gave me a 15-20 min. notice. He was professional and friendly and did a great job. This was a great experience during a stressful situation. I highly recommend this company.
Lorraine
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Technician Jay Rives is 5 Stars. Knowledgeable, Friendly and Efficient. Highly recommend him for his great service and job knowledge.
James Mower
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service and timely. Technician very knowledgable and personable.
Larry Wangler
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

The opener and other parts were replaced about 18 months ago. Recently I noticed a grinding noise in the area of the motor. Jay came out and adjusted the belt. He indicated that initially it was installed too tightly. Jay replaced a broken spring on the same door last year. He is very pleasant and professional. 5 stars.
John Saar
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Read your advertisements. Met today with your excellent Sr. Representative, Jay Rivas, Followed his suggestions and entered into a contract to order us a new golf cart garage door and Opener. Paid 50% down with a personal ck. Three-four weeks to installment date. So far, very pleased with Jay and your company. Thnx, Ray Borth, Rio Verde, AZ.
Ray Borth
Jay Rivas Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jay, the technician was polite and courteous. He answered all of my questions. The installation was quicker than I expected. I would definitely recommend you for any work. My new garage door opener is so quiet and works so well. I would give the experience 5 stars. Thank you for a positive experience. Sincerely, Linda Hansen
Linda Hansen
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician was very professional.
Cindy Blosky
Jay Rivas Service Provided:
Garage Door Opener Install
Technician:
Review:

We love this company! They did a great job installing our new openers and responded immediately when we needed an adjustment. Highly recommend them!!!
Corey Hill
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service! Excellent employees!
Robert King
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

I called Precision garage and door at 1 o'clock I got an appointment between 2 and 4. A tech named Jay Rivas showed up before two. Jay explained everything before he started the work. Jay did an excellent job in a short time. I would highly recommend Precision, I had the springs fixed five years ago cost me more five years ago and no warranty. With Percision I got a 10-year warranty. I highly recommend Precision. I recommend you make a sticker with all your information phone number etc and stick it next to the garage door opener on the wall that way when someone needs to call for repair they won't have to go on the Internet as I did. I wishing everyone a happy and healthy new year.
Cecilla Ayoub
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

After 10 year old opener failed, happy to have the latest much upgraded version, albeit certainly pricier. We determined the significant gdo upgrade merited the install. Technician was courteous and efficient, and called 20 minutes before arrival. Excellent service.
Jeff Smith
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very professional service. Very prompt and knowledgeable. Installed new opener quickly - it works very smoothly.
Martin Muscheid
Jay Rivas Service Provided:
Garage Door Opener Install
Technician:
Review:

Jay arrived on time, did a thorough review of the garage door and made recommendations. We had a new opener installed along with new springs and rollers. Jay performed the work in a professional manner, explained things we needed to know and finished in a timely fashion. I would highly recommend him and the company.
Darrell Zlomke
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very courteous and knowledgeable on products and services. Very pleased with prompt service.
Lorinda Mishek
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

Jay did a very professional job
Gerald Baldwin
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Jay was very professional. Merry Christmast to all.
James Aitken
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Jay was very professional, arrived on schedule, explained to me what to expect and its cost.
Tom Thorkelson
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very pleased with Jay's work! He is professional, well-spoken and built rapport quickly. Thank you for your quick response.
Sharon Burns
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast, friendly, and efficient. From speaking to Alan when I first called, to having Jay come out right on time to get the work done - it was a great experience. Thank you! I will recommend you all to anyone.
Steve Nitsche
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I loved the prompt and courteous service. I always decide if I want to use a company by my first phone call. If I get to talk to a real person who is both cordial and helpful and who cares about my dilemma, chances are I've chosen a good reliable company. The gal Who answered my call was all of those things and more. I was scheduled right away and the gentleman who came to the house was polite, honest and efficient. This is a trustworthy company that has been in business for over twenty years. It is family owned and their employees are top notch. I give them a high recommendation.
Mary Izzo
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

5 stars for sure. Jay is an excellent ambassador for the company. He was courteous and polite and technically most competent.
Doug Crarer
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Your technician was completely fine with whatever choice I made to repair the door and explained my options to keep it maintained as long as possible before I need to invest in a brand new door. I will call you guys to add some additional maintenance items to the existing door as it saves me a lot of money and I very much appreciate that
Randy or patti Stoltz
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great job. Great people with very pleasant attitudes. Thanks for the quick service !
Larry Thompson
Jay Rivas Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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