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Read what people are saying
about Precision Garage Door

Precision Garage Door of Phoenix
has received 14 reviews, averaging 1.00 Stars:
Review:

If I could, I would give negative stars. I don't know that I have ever felt so ripped off! I was charged $195 to have a technician tell me I needed a new opener...a second opinion demonstrated the issue was LED interruption - there was NOTHING wrong with my opener. Enjoy my $195...I'll be sure to report this to the better business bureau & all social media that I can to let others know to avoid your business because you are a scam group!
Christine Hupman
Service Provided:
Garage Door Opener Repair
Review:

5 STAR-JOSH AND HIS PARTNER ARE SUPERB IN EVERY RESPECT
Rj Peterson
Service Provided:
Garage Door Repair
Review:

Not happy, way overpriced garage door opener did not get the discounts you advertise and when I informed you of the issues NO response. I also lost a pen that was a gift to me when I told you about it ,no response. You may not like what a customer has to say when you ask for comments but you should at least address the issues. Would not recommend this company for garage door repairs. Material used was all rusty, 700.00 dollars for garage opener I could of purchased including install 350.00 dollars. Same garage door opener. Springs and opener over 2000 dollars. Think twice before using Precision. Shop around !!!!!!!!!!!!
John Mcginn
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

This company spent under one hour replacing springs and bolts for my 88 year old mother's gargage door and charged her $1,300. I have emailedthe company for an explanation and recieved no response. as I see it they have just taken advatage of a senior citizen.
Florence Jones
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am 100% satisfied with my decision to never do business with you again. Website says free estimate. Tech shows up and makes the repair "IN 5 MINUTES & NO PARTS) and says that will be $200. Then says it will be an extra $250 to fix it correctly with a new spring. I paid $350 3 years ago for this unit installed brand new 3 years ago. RIP OFF! I emphatically do NOT recommend this company. I suggest in the future if you want to charge someone $2400 per hour that you let them know before you come out, not after the fee is already due. 1) Charged $200 for 5 minutes of work when website clearly offers a free estimate. I would not have chosen to pay $200 for a 5 minute repair that did not include parts. 2) Website has a BBB A+ badge. BBB website shows NR, not A+ false advertising. I would like a partial refund. What's fair? I don't know since I didn't get my free estimate.
Cory Bahr
Service Provided:
Garage Door Opener Repair
Review:

5 star rating-Service personnel DO NOT COME ANY BETTER than Josh and Eric. They are exceptional in every sense of the word. You are lucky to have them as your employees!!!
Rj Peterson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called to schedule a repair, as my car was stuck in garage. Had to ask about the cost & was told it would be $99 + Parts, but could be more depending on what the Tech found... Tech came out, did a so called 'safety inspection', then told me he wouldn't use the existing cables as they were compromised & the liability would be too great. The cost of the new cables was $149.95............You can buy the exact same thing online from Garage parts suppliers for less than $50.00 retail. But he told me theirs were good quality & warranted for a whole 3 years! Laughable warranty since mine were builders original & had been great for the past 20 years . I was then told the labor to replace the cable & reset the door & lube everything was $195.00..........Really... Total Price $344.95. Comes with a huge 3 year warranty on cables & massive 3 month on labor...Way to stand by your quality products & services! Since you are now in a compromised position with little option, (& they know it), I had the work done. Took about 1 hour to complete. More expensive than an hour with a Medical Specialist or Lawyer... Ridiculous labor fees. The Company were pleasant & efficient, but you pay through the nose for it with bloated parts fees & crazy fixed Labor prices. No surprise that 'Garage Door Repair businesses are seen as shady & having dodgy practices. A necessary evil unfortunately.
Bob W.
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Would not recommend them as the service rep that came out to my house was overly pushing to do the job, and was saying more things needed to be repaired when it did not. I had another company come out and they disagreed with what we were told and fixed our garage at less cost. Feel as though this Rep was trying to take advantage of me and not happy.
Jennifer Wilde
A Response from: Charan

Hello. I see that he offered you a spring and cables. I would debate you can not compare apples to oranges when dealing with our competitors. I do not see where he was offering you anything that you would not have needed. Maybe his approach might have been overly aggressive in which I do apologize, but everything he offered I am confident that we recommended it due to the needs of your garage door. I am glad to hear that you did get your garage door services, and I hope you got everything fixed that needed to be for the safety of you and your garage door. Thank you.

Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician misdiagnosed the problem and how to correct it leaving me with a large bill and a broken spring.
Enrique Cantu
Service Provided:
Broken Garage Door Spring Repair
Review:

Jess Mason and another guy he was with, came out to my property, for a follow up on a spring that was replace by Precision Garage Door 2 years ago. Jess Mason, look at it and stated one of the springs is smaller than the other, as it is not out of the ordinary for this to occur, they different. I asked Jess to fix it, and he stated they will not fix it without "me" repaying to fix it. I asked him to leave, he repeated back they would not work on the garage with me paying for it. I told him a 3 time to leave and he said the same thing, in a way of provoking me. I then told him that I asked him nicely that I'm telling him *** to leave my property and not to say a word. He continue and walked out of the garage, by lifting up the garage all the way up and then simultaneously the garage door slammed, I then yelled at him that my garage door slammed and he smirked that it felled and took off. I later called the office and spoke with manager Brian Davenport, I explain to him the situation and also told him that I have the receipt from when they came out 2 years ago and my parts are still in warranty, I also explained to Brian Dabenport that there is no description on what time of springs were put on my door and as far as I could tell they look like use springs. He was to have his Manager call me back, and that never happen.
Jeremiah
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am sure you won't want to post this on your website - felt I was being taken - gave me a price of 800$ for a new motor - Home Depot is $250 - Price is quite different. Which would you choose???
Bonnie Hayman
Service Provided:
Garage Door Repair
Review:

After a wonderful experience with the installer the only thing that saved that day was the manager never knew the Installer needs to make up his prices and also ask what about gas for his work that he never even did a simple ten minute job and he tried to charge me $99 I can see why some of the people that review you say your overpriced or sometimes a try to take advantage of the little people I will question you upon future Business thanks Brett
Brett Simino
Service Provided:
Garage Door Repair
Review:

No Comments... My comments were submitted in an earlier e-mail.
John Zapata
Sebastian Leblanc Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Technician was very professional and friendly. He was knowledgeable and professional. He explained the problem and gave us several options to repair or replace our door.
Donna Loftin
Service Provided:
Garage Door Repair
Product:
Garage Doors