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Read what people are saying
about Precision Garage Door in:

Anthem Area, AZ

Precision Garage Door of Phoenix
has received 41 reviews, averaging 4.56 Stars:
Review:

Called Friday afternoon for service and within a few hours service was provided. Repair man was friendly, honest, straight forward, knowledgeable, and very efficient. I just felt good about calling this company and I highly recommend.
Ray Ruder
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast professional service, would use again without hesitation.
Michael Lind
Service Provided:
Garage Door Opener Repair
Review:

I am a Realtor. We contacted Precision Garage door as we have done business with them in the past. They came to my Seller's property the same day we called and made the repair. Totally efficient and professional
Linda Rehwalt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Knowledgeable, excellent and prompt service. Pleasant and courteous technician. Worth all five stars and more if there were more. Thank you
Stephanie Stuart
Service Provided:
Garage Door Repair
Review:

Your company responded on extremely short notice (same day). The tech (Cameron)was very knowledgeable and courteous. He explained all of our options, the costs and the pro's and con's of each and allowed us to make the call. I have recommended your firm to others and will continue to do so. Should we have further need of garage door service you can count on us to call Precision.
Milt Morris
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

To expensive ! To much for labor...should have had another estimate.
Paul Larson
Service Provided:
Garage Door Opener Repair
Review:

Very pleased. Called in the morning and it was replaced that afternoon. Very professional and helpful.
Marilyn Belknap
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

(From our Yelp Review): No one likes the idea of going out to their garage and...the door won't open! After realizing that one of the springs had broken, I did a quick search and found Precision. Since it was a holiday (Presidents Day), they claimed 7 day service even on holidays. We read the myriad reviews that aren't exactly glowing, but there were enough good reviews that we decided to call for an estimate at least. While waiting for the technician to arrive, my wife did a little research and found a couple other companies locally, as well as what to expect from this sort of needed repair. Josh arrived pretty much when they estimated he would, and was very professional and friendly. He explained to us what most likely happened to the springs - we live in Phoenix where the temps range in the winter from 30º at night, to the summer where day time highs reach 950º (ok, 115-120) - and that the extreme temperature changes take their toll on springs and cause them to break, especially 'builder grade' springs, which aren't the best. So, after a thorough inspection, Josh broke out his tablet and proceeded to give us a quote. The first quote was over $900! Of course, this was for extremely high grade springs, cables for the door lift, new rollers, a 10 year warranty and labor. We turned him down flat and informed him that was way too expensive and that we would call one of the other companies. Then he seemed to go in to used car salesman mode, and offered us another option. He did this 3-4 times until we 'negotiated' a deal for a little over $300 for those same premium springs, labor and a 3 year warranty, no cables or new rollers (which it turns out, the existing parts were in great condition anyway) While I understand the nature of business, this is extremely off putting. We were already in a state of panic over the fact that our garage door wouldn't open. But to have a salesman (because at this point, to us that's what he became) try to up sell us on expensive options we didn't need, added to an already tense situation. If our sub-par springs had lasted over 14 years in the Arizona climate, I'm pretty sure that 'premium' springs should last well beyond that, without the need for an expensive warranty. Bottom line: if you have the luxury of time when your garage door/springs/whatever needs repair, find another company. If, however, it's an emergency as in our case, call them but be VERY cognizant of their high-pressure attempts to sell you something extremely expensive that you most likely won't need. And don't settle for the first option they offer. They are a very last resort company. Just our two cents. **Please Note, Josh was very good at the repairs, was fast and efficient. It was the up selling that I'm sure is company policy that spurred the low rating and low opinion
Joyce Kessel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would highly recommend Precision! Sebastian and his teammate were EARLY, very knowledgable, professional and kind! I will always call this company for any garage door needs I might have in the future!
Debbie R
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Technician was very knowledgeable and efficient. Did a great job.
Randy Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Matt arrived and diagnosed the problem in a couple of minutes and went to work immediately to solve the problem. Matt had my garage door up and running again in no time at all. He reminded me to make sure I had my maintenance done on my door before the due date and made sure the door was functioning prior to leaving. Matt is very easy to talk to and explains the problem so you understand what he is doing. Thank you again for all of your assistance.
Darla Wood
Service Provided:
Gate Opener Repair
Review:

Great friendly professional service
Larry Kilgore
Service Provided:
Gate Opener Repair
Product:
Gate Opener
Review:

A lost door and scheduling nightmare. Purchased garage doors, one 16x7 and one 8x7. Set up an install time. On the day of installation I was contacted by the installer an hour after the install time, who proceeded to tell me they had lost the 8x7 door, and wanted to know if I wanted the other door installed. Yes. During the installation, I was surprised to hear about the scheduling conflicts of the company, an how they were not going to drive across town for another. Door was installed and 8x7 door was ordered. 6 weeks to get this one now. Door came in scheduled a another appointment. No show as of noon, so I called. They assured me they would be there by 5:30. No show, and called at 6#0 to find out they were not coming. Scheduled another appointment. Door was installed. Had several conversations about reduction in cost for taking off work so much. 1/2% or $175 offered if I did not complain on their website. Chose to not take the offering and respond. Terrible way to do business.
Jay Robins
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This company is out to extort customers and we will never go back to them for anything. Technician tried to sell us a 5 year maintenance contact for $499.00 to maintain electric openers/doors etc. and would not reprogram our entry pad unless we bought it. After paying over$5,000 to have installed less than a year ago I say don't do business with them! We had to reprogram it ourself by Googling instruction.
Nancy Hill
Service Provided:
Garage Door Opener Repair
Review:

Thanks to Matt for getting out to fix my Garage Door as quickly as he did. It works like a charm again and I am very happy with the workmanship.
Darla Wood
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

excellent prompt service, highly recommend
Forrest Dean
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was disappointed that I had scheduled my door service a days in advance for a am repaire. After be notified he would be here at or befor noon. I never received a call after 12pm I called and the office scheduler said can we move it to afternoon he would be there by 2 pm.. Well after 2 pm came still no call from tech or office. So I called back again they said he should call you by 4pm. Well 454 came and had to call again this time I got the manager and he said he would be there by 6pm he was cleaning up and he is still coming he will call you in 10 minutes. Well I got a call at 620 pm from the tech and he finally arrived at 725 pm. He fixed the door but I had to beg the company all through the day to come when I was scheduled two days prior.
Jim Mckeag
Service Provided:
Garage Door Repair
Review:

I purchased my beautiful, insulated garage door from Precision 2.9 months ago. The service was so great that when my electric gate broke I called Prevision. The man that fixed it was friendly, professional and knew his business. Today I called because a two foot section on the top of my fancy garage door is hanging down. The man that came out today was horrid. He told me that even though it was under warranty is was going to cost me $20 a foot to replace the defective trim. Then he told me I had a low end door-certainly not what the salesman told me when I purchased it. Then he told me that replacing the trim will NOT be covered by a 3 year warranty. The final straw was when the garbage truck was enroute to pick up my garbage. The Prevision guy, although I asked him to move his truck, would NOT. He went to his truck and returned to my garage. I reminded him I asked him to drive his truck forward a few feet. He ignored me. Inwalked out to the garbage truck and apologized for the rudeness of the Precision employee. The trash collector then exited his truck and walked the 100 feet to my garbage can and wheeled it back down the road to his garbage truck. He got in the truck, emptied the can, then walked the can back past the Precision truck. During all this time the Precision guy stayed in my garage. Not an apology. Nothing. He is the most rude, caustic, arrogant repairman I have dealt with. The trim piece had to be ordered. I have liked Precision Garage Doors in the past but the jury is out on if I will call them again after this experience.
Joyce Hubler
Service Provided:
Garage Door Repair
Review:

Thank you for taking care of my garage door. The service and knowledge was excellent. My only complaint is I thought the pricing was a little expensive. If it wasn’t the weekend and spring broken I would of shopped around for better pricing
Jerry Barnett
Service Provided:
Garage Door Repair
Review:

Friendly, quick, did a great job....
Ronald Spear
Service Provided:
Garage Door Opener Repair
Review:

I am getting the garage door replace, so far my comments are limited to the initial tech encounter. I can not find anything negative on today’s encounter, of course I reserve the right to comment once the job is completed.
Alfonso Roggiero
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Timely, polite and thorough. Mike was extremely helpful. Much appreciated!
Cathy Smith
Service Provided:
Garage Door Repair
Review:

Quick, dependable service, courteous employees!
Dolores D
Service Provided:
Garage Door Repair
Review:

Received an estimate at this time. Estimator was timely, knowledgeable, and provided an estimate quickly. Very price competitive.
Jay Robins
Service Provided:
Garage Door Opener Install
Review:

The customer service of this company is outstanding and fabulous! I had an emergency situation with my garage door not working and Breeana, the phone rep was very understanding and helped get a technician to my house in an hour!!!! The technician, Matt, was friendly, knowledgeable and very professional. I highly recommend this company to anyone needing garage door help.
David Rosen
Service Provided:
Garage Door Repair
Review:

Justin, the technician, was personable, efficient and able to solve my garage door problem. I trusted his recommendations as he explained everything in great detail. I am pleased with the overall professionalism of Precision Door Service; from my first contact with the dispatch department to the completion of the service. If you are looking for a good experience and excellent service, look no further.
Michael Lind
Service Provided:
Garage Door Repair
Review:

Just like last time, did a great job. We're on time, let me know a few things I can decide on right then and there or later on. Let me know my options and that allowed me to make a better decision as to what we wanted to get done. They were friendly and courteous, and even fixed some minor stuff that they didn't really have to that could have been a service call later on down the road. Helps build trust and confidence for me as well as anyone i refer to Precision Door
David Mendenhall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Top notch, professional, service company. From the first phone call to the after service check-up, few companies perform to this high service level. I am completely satisfied.
Michael Lind
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Pros: Fast to resolve floor weatherstripping issue. Good product and customer service. Cons: Contractor who installed the units: Used old hangers and as a result rails aren't level and neither are openers. Broken spring pad above 16' door wasn't replaced as was called for in contract. New installs should be top notch...This wasn't...A small dent was also in the interior lower panel of 16' door but I chose to ignore that. Don't usually give reviews, but people should know what to look for.
Ronald Spear
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had an emergency situation and the technicians from precision arrived at my house when they said they would. they even called to let me know they were arriving at my house. their estimate to repair my garage door was much higher than i had expected, but it was a saturday and my car was in the garage and i had to get the work done. theye was no time to shop around. but i liked the techs, brandon and tim, and had them fix the garage door which they did very quickly. i received a call back that afternoon from the girl in the office who wanted to know if the jog was done and was i satisfied. i told her yes and i apprecitated her follow up. a couple of days later i spoke with bryan in the office and he was very helpful and friendly with my purchase too.
David Rosen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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