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Read what people are saying
about Precision Garage Door in:

Phoenix Area, AZ

Precision Garage Door of Phoenix
has received 717 reviews, averaging 4.90 Stars:
Review:

We foubd out our garage door was broken at 2:00 on a Friday and they were at my house by 4:40. They were professional, quick and trusted. Thank you Precision!
Lindsay Trefzger
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

Ryan, service tech, arrived on time and had the technical knowledge and abliities to complete the repair with 30 miutes. I rated the call to 4 stars as I found out the $149.95 charge for a part could have been purchased from Home Depost for
Joe Botsko
Service Provided:
Garage Door Opener Install
Review:

I felt the Hard sell for an opening mechanism When I was just looking to do a maintenance call I just spent 12000 In July The reason was to check why it slammed down Hard The installation man told me I was fine with the opener I Had
Christina India
Service Provided:
Garage Door Repair
Review:

I am a return customer. The experience yesterday was outstanding. Both of your employees were professional and expedient. I would recommend your company to anyone.
Karen Williams
Service Provided:
Garage Door Repair
Review:

I asked for an estimate to repair/replace a roll up door. When the tech arrived, before we were 100 yds from the door in question, he began "bad mouthing" the door and how it was a poor door and poor design, etc. I mentioned that Precision had installed just such a door for us less than 5 years ago. Once the tech began checking the door and its operation, the complaints and insults (directed to the door) continued. When I finally had enough, I broke in and said,"then I guess you don't want to give me a quote, huh?" And he said he could give me a quote to replace it but the current door was not worthy of repair and refurbishment?" Then he began "bad-mouthing" the wind lock on it..and I mentioned how Precision had installed a wind lock roll up door on my other building. I apologized for wasting his time and he left.
Matt Redmann
Service Provided:
Garage Door Repair
Review:

I had my garage door serviced a few weeks ago and was satisfied with the service at the time. After it had rained a week ago I noticed that rain had come through a crack in the door that I didn't notice when the tech finished on the visit before, So I call Precision to let them know what had happened and got an appointment the very same day. The technician came out and looked at the problem and said I can fix that. I was all smiles. Now my door have no rays of sunshine coming with the crack, because the crack is gone. The door fits prefect, no cracks anywhere. And the best part was there was no charge. That's why I call Precision when I service.
Betty Manning
Service Provided:
Garage Door Repair
Review:

Great reviews overall and so far great customer service. Repair technician was on time. Very knowledgeable and helpful. Ended up going with a full replacement due to excellent pricing
William Hammock
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Mike found a loose wire on the sending sensor for our garage door. Got it stabilized and recommended that we replace wiring and or sensor at sometime in the future. Garage door working again. Appreciate quick service. Thanks
Robert Barrett
Service Provided:
Garage Door Repair
Review:

I was very pleased with the response time and the technician. The technician was very informative and answered all my questions regarding the different garage door openers. I would recommend Precision.
Tony Zigrossi
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I asked the kid that worked on my door about $300.00 for 1 hinge to be installed. He said that what they cost. So I told him to do the work. When I got the bill on my computer, I was billed $150.00 for lube and adjusting the door. He sprayed a couple of rollers and adjusted nothing. The rollers didn't need lubing because I do that myself. I think my bill was padded and I feel like it should be refunded. I didn't ask for $150.00 lube job, I ask him to change the hinge. John 602-840-1528.
John Fowler
Service Provided:
Garage Door Repair
Review:

I had used this company before the tech that came out was very helpful in repairing my garage door. I was please with Mike on his knowledge and was able to fix the door and I was able to close my garage door.
Sarah Schneider
Service Provided:
Garage Door Repair
Review:

Excellent service. Arrived during time scheduled on phone with service rep. All work completed and reviewed with installers. Happy with service.
Dirk H
Service Provided:
Garage Door Repair
Review:

Was told the installer would call me back re: my truck's remote. Never heard from him! Install was fine but post-sale service appears non-existent.
Val Roqueni
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Josh,your technician is very knowledgeable and courteous.
Anthony Nicoluzakis
Service Provided:
Garage Door Opener Repair
Review:

Fast, professional service. I highly recommend Precision.
Randy Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Iam very satisfied the job that josh did and his co worker. I will recomed you company to other people. Also please sent the life time warranty to my e mail or my home address. Thank you so much, sicerely yours mila.
Mila West
Service Provided:
Garage Door Repair
Review:

Sabastian came to the house and took care of my problem and helped me set-up the app to open door. He was fast and nice to work with. It's why I will always be a Precision Door customer. Thanks MM
Mike Minelli
Service Provided:
Broken Garage Door Spring Repair
Review:

I have called 3 times and have asked to speak with the owner. I was sold a garage door that I do not need . I will have yet another garage door company come out to check the problem out and evaluate what the issue is besides the first one that came. I do not want the garage door I do not need. I want to speak with the owner. I belong to Arcadia parents and will write a review on the product I was sold for the ridiculous price given. I also was never sent an invoice. BAD BUSINESS !!!
Otondo Catherine
Service Provided:
Garage Door Repair
Review:

Service was very prompt and efficient. The guys were courteous and explained all the repairs very well. I gave 5 stars.
Bill Sheppard
Service Provided:
Garage Door Repair
Review:

You guys dumped me!!!! asked your tech to come back and give me an estimate on the remaining 7 doors, never heard from him again. Called is supervisor, he told me he would look into it, never heard from him again. Cookson doors now has my business.
Brian Green
Service Provided:
Broken Garage Door Spring Repair
Review:

Very impressed with Chris Burgess! He was a true professional! Knowledgeable and friendly!
William Pierce
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I have used Precision Door a number of times at different houses and have always had prompt and excellent service. I highly recommend them.
Michele Van Quathem
Service Provided:
Garage Door Repair
Review:

My technition was amazing! So professional, helpful, and nice. Please look up his name because I forgot it but he truly deserves praise. I’ll be bringing business here again!
Abby Smith
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Super customer service! From the initial phone call I made to the call cente3 and from the tech (Justin) the sevvice and professionalism was outstanding. Thank you!
Wendy Worley
Service Provided:
Broken Garage Door Spring Repair
Review:

Jason was outstanding! He showed me what was wrong with my garage door system and gave me several options. He was thorough in his work and left the area very clean.
Ashley Combs
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Great service! Came out the next day and the technician was very helpful, arrived right on time and worked quickly.
Daniel
A Response from: Charan

Thanks for your support .

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

For the most part I feel I got good value for my money. However, I do have one complaint. When your service men finished their inspection and gave me the estimate, I was surprised by the cost of the springs and the fact that I had no choice in possibly choosing a less costly spring. I called three companies after the installation and all three offered their top quality springs for $70 to $100 less than yours. I'm 71 years old. Paying more money for a lifetime guarantee is a waste of my money. I would have liked the option of choosing a lesser quality spring with a shorter guarantee (maybe 20 years). The $150 I might have saved would have come in handy.
Richard Beissel
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Quick response time. Technician is professional and provided options to choose from. Service time was also quick and satisfactory.
Teofista Vergara
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

The request for servicing my two garage doors was extremely fast A+++. I called at 9:20 AM and Albert was here around 11:25 AM. Both garage doors had been partially blown off their tracks by the extreme winds a few days before. The newest garage door was installed in late March 2018. I had personally popped that door back in its tracks a couple of days earlier... but it needed minor adjustments (and STILL does!). That door should be under warranty. My other door is around 9 years old and this the 2nd time it has been blown off its tracks (I repaired it the 1st time). Albert was here less than 35 minutes. He did not replace any parts, yet he billed me for $195.00. My guts were wrenching... and I just paid the bill w/o saying a negative word. I needed to "digest" this for couple of days. I don't Know what a basic service fee costs for coming out, because the invoice only stated $195.00 for "putting doors back on tracks". I don't believe I can honestly recommend "Precision Doors" in the future! Especially for service!!
Mike Zimmerman
Service Provided:
Garage Door Repair
Review:

Josh was professional and quick on his install of new springs and clean up afterwards and was a great installer.
James Saucier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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