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Read what people are saying
about Precision Garage Door in:

Phoenix Area, AZ

Precision Garage Door of Phoenix
has received 783 reviews, averaging 4.89 Stars:
Review:

Two Precision techs responded to our call to see what our overhead door problem was and how to solve it. Within seconds of arriving at the door, from the ground 15 ft below, one tech diagnosed the problem...broken "thing-a-ma-jig." It went downhill from there. I suggested they might use my ladder to see the non-working parts closer. They started to brush off my suggestion and then complied. Once the tech was up on the ladder, he had a different diagnosis. The second tech brought in his own ladder and inspected the non-motor side of the overhead door and diagnosed a different problem. Within 20 minutes, they had given me 3 or 4 different diagnosis...each given sincerely...with a dramatic effort to "sell" me on their technical knowledge. I had already made up my mind that they were just guessing and had no clue what was wrong. I told them to come up to my office when they were done. They later came into my office with a $4000.00 estimate for yet another diagnosis and I asked them how much for the service call. They said it was free.
Matt Redmann, President, Epi-Hab Phoenix, Inc.
Service Provided:
Garage Door Repair
Review:

I discovered a broken spring at 5 pm. By 7 pm Precision was already working on it. The technician was very nice and was knowledgeable about garage doors and openers. He definitely tried to up-sell me, but spending $900 on a single door over haul was plenty for one night. I’m guessing their prices are higher than average since they have 24/7 service. Still worth it because you get a 10 year warranty.
Jennifer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very quick service and good communication.
Mary Elmore
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was very pleased with this company and the technician that showed up on a Friday evening to repair a broken door spring. The job was completed in a timely fashion with a positive result. I won’t hesitate to recommend this company to all my friends and family.
Ken H
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All I can say is Matt and TJ were fantastic. Explained everything and great service No hard sell ended up having to get a new opener and it is so quiet now and love it. If you want it done rite call Precision . You won’t regret it. Thank you Matt and TJ for making my day getting into my garage stress free.
Judy Sperbeck
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Good experienced job.
Mike Sun
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tech arrived on time. Knew instantly what went wrong with J-Bar. He explained everything that was necessary, replace and add a spring, re- balance the door and reprogram the unit.
Eric Tuch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

i would use this company anytime. when i called for a tech to come out they did actually 15 minutes before he was suppose he new his product and very professional that is what the industry is missing
Mark Preach
Service Provided:
Install Garage Doors
Review:

Next day eval/repair and the technician was wonderful! Best customer service I have received in years! Great job and done in 30min.
Lindsey Vandepol
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Albert is a great tech This was the most over priced service ever. It is a ripoff
Rick Janfma
Service Provided:
Garage Door Repair
Review:

Great job late in the day! Professional folks! Thank you to Van and Cory!
Kimball Geno
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Inspection was fast...estimate for a new door was overpriced. Technician wasn't that friendly.
n/a
Service Provided:
Install Garage Doors
Review:

Another Excellent service call. Precision contacted me with a yearly service reminder. TJ gave me a pre-call and arrived on time. He performed the maintenance work and also replaced the rollers. My door sounds great! I appreciate the time he took to explain what he was doing. Thanks!
Minyon Bond
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Tec did a good job give them a 5 the price was higher than I thought but that is how it goes
Michael Mann
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

He was great! Explained the issue very well, saved the day. *****
Kartar Khalsa
Service Provided:
Gate Opener Repair
Review:

Used Precision back in 2014 for a routine maintenance (coupon from AAA) so had the sticker posted below my door opener. Had garage door repair - moving parts replaced. Matt was thorough explaining what needed to be done and why, then proceeded with electronic paperwork for repair, explaining each screen. Prompt arrival, good customer contact and efficient repair in timely manner. Would refer to friends.
Dawn Hood
Service Provided:
Garage Door Repair
Review:

Matt Smith was very helpfull professional My door was giving problems all summmer it finally went bad matt ! came over right away my husband kept putting it off so I decided to get it fixed while he was at a basketball game for my son he came home and was very happy Thank you Matt
Pamela Malachesen
Service Provided:
Garage Door Repair
Review:

We chose Precision because we had Precision replace a whse door a couple years back. And even tho the last time that we called Precision to assist with a repair, they over charged us, we decided to give them another chance.
Matt Redmann, President, Epi-Hab Phoenix, Inc.
Service Provided:
Garage Door Repair
Review:

This is the second time I have had Precision Garage Doors to my home. The first time was about 1-1/2 years ago to replace broken springs and service the door. I was so impressed with the professionalism, quick response, and honesty that I received from the technician (Josh D-Malcolm) that I thought of no other company to call than Precision. I was able to request Josh again and he provided the same high quality and professionalism that I have come to expect. Great job!! Thanks I was able to request Josh
Mike Jensen
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

The replacement of my door opener was excellent. The service technician Matt was very knowledge, explained my options, installed it efficiently and programmed everything and showed me how it worked. I was completely satisfied and have a much better door opener.
KJ Brough
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Your Tech: Cameron Anderson came out within 30 minutes of our call (on a Sunday) He assessed our problem and gave us recommendations. We opted to replace our old garage door opener with a new Lift Master unit. He was personable and professional. He seemed well versed in his product capabilities and well trained in putting it all together and making it operational to our great satisfaction. We gladly recommend Cameron and Precision Door Service. Well Done. Thank you!
Michael Harding
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service. Technician called when on his way, showed up on time, was clean and professional. Very polite. Gave us confidence he knew what he was doing. Gave us an fair estimate after looking up the previous job and discovering the parts were still under warranty. This is the reason we exclusively use this company.
Jane Kingsley
Service Provided:
Garage Door Repair
Review:

We had used your company in 2017.
Richard Smith
Service Provided:
Broken Garage Door Spring Repair
Review:

The installation was perfect and all is working but price was a bit high. Technician was very knowledgeable and was prompt and completed the job to my satisfaction but in retrospect I would have gotten another quote to compare the price, my fault but note to self, others get another quote before you make the decision. Lessons learned.
Kris Orr
Service Provided:
Garage Door Repair
Review:

I have lived in Phoenix for 26 years and I have used Precision Door Company 4 or 5 times over those years and have never been disappointed. There workers are very professional, they fix it right the first time. I have recommended them to friends and family who need their garage door fixed or replaced and have always received a thank you for recommending them. I own a business in Phoenix and can tell you that Percision Door Company sets an example for great customer service!
Kenny Cuchiara
Service Provided:
Garage Door Repair
Review:

Can't say enough what a pleasure it was to have service come out quickly, found the issue and fix the problem immediately. The technician knew exactly what needed to be done and the problem solved in no time at all!
Morgan Welch
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

At the beginning of August I had Precision come out and look at my garage door. I was advised that I would need a new garage door, new motor, new remotes, the entire unit needed to be replaced. I was not surprised as the house is 19 years old and a rental and the door and motor have never been replaced. The install was done on time and in a timely manner. He coded the outdoor keypad and also made sure the remotes worked correctly. A couple of days ago(3 months later) my tenant said that one of the remotes works great but the other one drains the battery and they had replaced the battery 3 times. I have had garage door remotes for many years and the battery has always lasted for 5+ years or more. When I called Precision the young man on the phone was so polite and immediately made an appt. to have someone come out the next day. Wow! I was impressed. Someone came out exactly when they said they would and without any hassle whatsoever replaced the remote. I was very impressed (as was my tenant) with the speedy service and how quickly it was accomplished. Thanks for taking care of us! !
Katherine Wimmer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was unimpressed with your technician. He arrived on time and promptly told me I should have replaced the door when I hit it a year ago. He also told me the repair done (by a very nice, helpful Precision technician) was only a "band aid" and wouldn't last. He left his diesel truck idling on the street through his entire visit. When I asked for an email copy of his quote, he said Precision didn't do that anymore (which was wrong because I got an email of the quote). Finally, the quote was exorbitantely high. I have found someone else to do the work at less than half the quote. It's shame, since I've used Precision a number of times over the years.
Jean Burton
Service Provided:
Garage Door Opener Repair
Review:

I had a consult and the tech was evasive when asked for explanation of proposed services and then left my door open (unable to be closed after he himself opened it) and went on his way.
Cara Christian
Service Provided:
Garage Door Repair
Review:

Able to schedule an appointment the same day. Tech arrived on time and was very professional in the check-out process to determine what other maintenance might be needed. The replacement of the wall switch and tune-up process was done quickly. This is the third time I have used Precision and I will continue to use them.
Rick Young
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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