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Read what people are saying
about Precision Garage Door in:

Surprise / Sun City Area, AZ

Precision Garage Door of Phoenix
has received 331 reviews, averaging 4.93 Stars:
Review:

technician was outstanding
Ginger Brooks
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Kudos to Precision Door Service for their prompt and professional response. The technician Ryan was knowledgeable and explained the various options to resolve my issues. I highly recommend Precision for all your garage door needs.
Steve Michaud
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very good service, great employee. Wasted no time getting the spring replaced, was very friendly and professional.
Roger Sims
Mike Lyons Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door opener would not close . I called Precision and within an hour technician Matt arrived . Matt tried to open and close the door six times.JUst like when You take your noisy car to a mechanic and the noise isn't there, the door opener worked correctly.Matt suggested it could be a heat related problem since the opener is old and the for is an old wooden model and is very heavy . Matt lubricated the springs and hinges .That helped the door open and close easier. Five stars for matt!
John Kunz
Service Provided:
Garage Door Opener Repair
Review:

Mike came to give us a free estimate on repairing our garage door today. We have had two different companies here, for the same issue twice in the last year and a half. Those two bills totaled over $600.00 with NO lasting results. Mike was prompt, informative and very knowledgeable. He adjusted our sensors and were delighted to pay a bill of only $55.00. He let us know what to look for and when to call again if the issue returns. We know feel we know we might expect going forward, WITH estimated amounts for same, I might add. Such a relief with a plan going forward. We will absolutely recommend your company to our friends, family and neighbors. Hang onto "MIKE", he's a gem and an asset to your company. Thank you again.
Billie and steve Hess
Mike Lyons Service Provided:
Garage Door Repair
Technician:
Review:

Worst company I ever dealt with. The technician refused to honor the warranty from a month earlier. Then he Lied to me and told me it couldn't be fixed do to the way the old door was built. They panels would have to be taken apart to put it back on track, and it was most likely the hinges would not screw back int0 place. I had to buy a new door. Then when I asked what I was suppose to do when he told me the door would take two weeks to be ordered (decretive door). He tells me he will try to temporarily put it back on track. The other technician would not come out to help him because of some personal dispute they have, so I had to. After 1 /12 hours of trying to sell me a new door. It took a half hour to put it back on track and have it working properly. The technician wanted to charge me $640 dollars for a half hours work. That's $1200 an hour labor fee. No parts had to be replaced. After he left and I had a minute to think. The whole reason for him trying to sell me a new door made no sense. The door did not have to come apart at all. I called the answering service and asked for a supervisor to call me in the morning. When no on called me the next day I called and was told everyone was in meetings and someone would call me back. I told the person at precision door service to put everything on hold until I had a chance to straighten this out. She said she would and passage the message. I get a call from Dominick at 11:30 and he assured we would get to the bottom of it and call me back by end of business. I also told him to put everything on hold because I felt I was being scammed. He never calls me back. I then get an email the next morning that my new door has been ordered. So I have to call back and leave another message to find out what is going on. Dominick returns my call and tells me he is going to work everything out and send me an estimate on how we can resolve this. He calls me again at 3;30 and says he will have something to me by the end of the day. By noon the next day I was no longer curious as to what the were going to do. I contacted my credit card company and will let them handle it. Its 5 pm on the third day and still nothing from Precision Door. This company take advantage of people when the are vulnerable and charge outrageous prices because they know you need it fixed. Call anyone else.
Roger Lee
Service Provided:
Garage Door Repair
Review:

Josh was prompt and professional. He got the job done quickly and explained everything very well. Also has a great personality so made it a fun experience as well!
Pat Griffith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Installer was knowledgable, courteous and thorough with the installation process
Charles Rebsamen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Kudos to Josh for repair. I do have a problem, rubber seal below the door is missing 6 inches, which would allow pest to enter the garage. It seems it was cut for what reason I do not know. Please respond... Tom 909-576-3542
Tom Macias
Josh Wieser Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We chose precision because we have dealt with them before. Having service on a Sunday with no extra cost was great. Ryan was also great. Polite, efficient and the work was excellent.
Jerry Rose
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt arrival of repairman. Had new belt drive opener and new springs installed. Repairman was very good.
Dan Deery
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I used you 5 years ago and again today. I must admit I was a little concerned at the cost. Matt was the ideal service person you like to deal with and made the the cost a little easier to take.
Thomas Wright
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Tech Josh Malcolm arrived in timely fashion and was very professional and personable.
Steven Rothschild
Service Provided:
Gate Repair
Review:

There are many other companies out there but this one seemed professional in every way. I liked what others had to say about it. The technician was here early and did a great job. He was professional and very nice. We will definitely refer this company to others.
Paul Gorichs
Mike Lyons Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Garage door opener fitted. Excellent service from a very competant technician .Five star plus service. I have requested hard copy receipts as my printer does not work . I would like a hard copy for my records . I look forward to getting it in the near future . Peter Hayward
Peter Hayward
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Albert did an excellent job! He was also very friendly. We were very pleased with his service.
Dorthy Schuster
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

I have dealt with them for years. Also pleased with their promptness and professionalism when completing necessary tasks.
James Hill
Service Provided:
Garage Door Repair
Review:

Not honest people. The Tech Matt told Me that I have to replace even the parts that is good because he felt it is Old and it is time to do it! I refused and asked just to replace the broken garage spring and he coded me $500 more than Smokey’s Garage door! They asked for $780 to replace broken garage spring! You believe it? The website does not tell you a lot but the act of their tech tells you that they take advantage of home owners! I don’t recommend their service at all! Home owners stay way from them!
Raz Krikorian
Service Provided:
Broken Garage Door Spring Repair
Review:

garage door repair. I would like all the paperwork for the work that was done today.
Shirley Marsden
Vinnie Lozano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech arrived early and was very professional. Talked me into a longer guarantee. Completed work in under 1/2 hour.
Steven Rothschild
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The sales people were extremely knowledgeable and helpful to me finding the perfect door and equipment needed. Absolutely NO fast or pushie sales pitch. I'm very satisfied with the garage door that I picked.
Nancy Suddarth
Service Provided:
Install Garage Doors
Review:

The experience was not what I was expecting. The time from placing the order and door until the install was greater than a month. Contrary to advertising the installer appeared to be a contractor, not in uniform, no name tag, was in an unmarked truck, no bio or picture available. (the installer appears to have done a nice job) The reason I choose Precision was I wanted the added security of having company employees do the work.
Steve Driscoll
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Matt was fast thorough and gave complete explanation. I would recommend.
David Coon
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My experience with Precision was a positive one. After returning from a long trip my garage door wouldn't open. My sister referred me to Precision. The tech came out the same day and installed a new opener system. The work was done in a timely manner, the tech was very nice and cleaned up after himself to my liking. I would use them again if needed.
Pat K
Mike Lyons Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Fixed the problem with a great warranty. Bonus: so quite
Roger Lee
David Dimas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called this company as I felt they were the high standard in the garage door biz. They sent Daniel who took charge like he was doing his own garage and did an absolute stellar install-I couldn’t be more satisfied with his work/install. I highly recommend him and his company to anyone looking for a quality garage door opener install.
Rick Baena
Daniel Malanoski Service Provided:
Garage Door Opener Install
Technician:
Review:

I recently had two torsion springs replaced on my garage door. Service and installation were done in a very professional and timely manner. Price of each spring cost $249.00. This price seems outrageous.
Bud Thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Matt Smith did an outstanding job with our new garage door opener. His knowledge was great and his personality and professionalism was above reproach. In addition, he spoke very highly of his employer, Precision Garage Doors.
Robert Brown
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Technician was on time and friendly but the appointment to repair our garage door needing two springs and center bearing went downhill from there. Originally our tech quoted us 900.00 plus to replace the springs. When we told him that was too high he came down to 640.00. That included labor charges to do a 45 minute job of 195.00. Both of which we still felt excessive. This price gave us a 10 year warranty. Then when he emailed us a quote after he left, it had totally different figures on it. It gave us three prices. One for good, better and best. They ranged from 400 plus dollars to 1500.00. Their rates are extremely excessive and appear to change throughout the quoting process. Far too expensive, far too confusing. We won't be using them for our job!
Sharon Shepherd
David Dimas Service Provided:
Garage Door Repair
Technician:
Review:

Everything good. Mike was a great service tech.
Chuck Kyle
Mike Lyons Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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