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Read what people are saying
about Precision Garage Door in:

Glendale, AZ

Precision Garage Door of Phoenix
has received 181 reviews, averaging 4.90 Stars:
Review:

New garage door needed aleined. Great job,and the service was quick to respond.Thank you for your great service,will always call you if needed.
Laura Ralston
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

First of all, give your techniciamn Ryan a 5 for customer service. Our door was extremely noisy, and he showed me and demonstrated to me how to eliminate these noises. When he finished it sounded like a whole new door. Unfortunately we couldn't find the noise the door made when we open it. Of course after he left we my wife and I did hear again. My wife did saw what was causing the noise so we'll have to reschedule with you again to see if it can be resolved or if it's even a safety issue. We appreciate your company, and overall could not ask for better sevice or customer relations. Overall, it's a 5. Thank you.
Richard Chase
Service Provided:
Garage Door Repair
Review:

From the start our experience with Precision was poor. From taking 4 weeks to order a garage door that we were told by the installer was sitting in their warehouse. The installer not showing up to a scheduled appointment and finally coming 3 days later still late and then having the wrong door. Re-ordering the door with no apology to the problem. The same installer showing up again late to the scheduled appointment - when a walk through of the door was done being told repeatedly that the glass inserts were suppose to be backyards as that is how the manufacturing company now makes them. The installer continued to tell this ridiculous story to my husband who at the time had spoken briefly to the General Manager of Precision that the inserts needed to be correctly placed and the way they were left was not right. Again we were having to call and have another installer come out to fix what the previous installer had done. Today the door would not open due to loose hardware had to call AGAIN and have another installer come out and tighten the hardware on the door. This has been the worst experience with a company. I am glad for at least right now it is done and over with. I will tell you having to pay the remaining balance today which is not cheap was a hard pill to swallow. Will NEVER recommend Precision
Rosanne Eklund
Service Provided:
Garage Door Opener Repair
Review:

Technician Matt was so helpful. He was timely and courteous, and made quick work of the repairs. We made the right choice in choosing Precision!
Shannon Yaeggi
Service Provided:
Garage Door Repair
Review:

We had Precision come out a couple years ago to replace our garage door, we were extremely satisfied then, so we called them again when our garage door opener began to malfunction (bought from HD 7 years ago). Matt Smith came out, told me what was wrong, gave me several options, we chose to have him replace the opener because of the great service and warranty. Thank you for sending Matt, he was very easy to work with, friendly, professional and because of that, trustworthy! That goes a long way...I highly recommend Precision and Matt...thank you
Melissa Tyson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

My wife & I have been doing business with Precision, since November 2017, when they installed a new garage door, for our house. So, late Thursday evening, we were having issues getting our garage door to close. So, I decided to give them a call, not really expecting anyone to answer, but I thought I'd try anyways. They did, in fact, answer my call, & helped me to get the door to close, at least for the night. Then, they showed up at our house the very next morning, & installed a brand new opener, with a lifetime guarantee, from Precision. Nowadays, there are way too many businesses out there, who either don't know the meaning of good customer service, or they don't really care... the only thing businesses like that are interested in, is how much money they can scam out of the very people keeping their business afloat. That is why I choose to stay with Precision. They not only know the meaning of good customer service, they incorporate it into their everyday business transactions. Outstanding customer service.
Roy Eimer
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Arrived on time. Quick service.
Jay
A Response from: Charan

Thanks for evaluating our employee /

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Well so far I have ordered the door and opener. Matt seemed very knowledgeable and pointed out things I hadn't even noticed. We’ll see how it goes once the door is installed.
Gina Wade
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had Chris stop by to fix my commercial roll up door after a storm tore it off the wall! He was very courteous and knowledgeable and even saved my some money with his recommendations! Definitely a 5 star tech working for a top notch company!
Guy Freeman
Service Provided:
Garage Door Repair
Review:

Thank you so much for the fast service, it was awesome.
Josephina Castillo
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Chris was the Service Technician and he was very thorough in his explanations Excellent experience. I'm a repeat customer of Precision
Sherrie Knoff
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Although it was 110 degrees today, Ryan showed up on time, was very polite, and replaced both torsion springs this afternoon. He also showed me how to lubricate all the necessary spots before he left. He asked if everything was ok as well. Precision Garage Door is a very good company and I will recommend to anyone who asks me for advice.
Tony Neaville
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent workmanship. Although it was quite pricey the work was done thoroughly and I don’t feel I will have a problem again. This was definitely not a job for a “handyman”.
Carol Baird
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Five stars ! Garage door broke before I left for work .. hubby called you guys and you guys came and fixed it same day ! Fast nd courteous ! Thank you very much.
Eddie Ruiz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very impressed with their quick turn around time to come out and help me with my garage door problem! Matt the repairman was kind, prompt and professional! He was quick and persice.
LaNetta Duede
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

on time, quick service and repair. my technician explain all that had to be done , why and the cost. would use the company again
Howard Robinson
Service Provided:
Broken Garage Door Spring Repair
Review:

Had a great experience with Precision yesterday. Called in to set up appointment on Monday to have someone come to my residence to R & R a faulty garage door opener and a check of our garage door. Matt arrived as scheduled. Amazing guy. Very cordial, very knowledgeable. After I filled him in on what the opener was or was not doing, he first examined the door and found that whomever we had replace the springs had used the wrong size for the weight of the door; the rollers were shot as well as the cams. The circuit board of the opener was failing. He gave us multiple options for cost effectiveness to save money. I did receive a discounts being a Veteran, having Triple A and I had also downloaded their website discount coupons and saved I believe $400-500 or thereabouts. Matt worked very efficiently even while explaining to me what he was doing and why while he worked, showing me all the defective parts he replaced and they were in pretty bad shape. Matt showed me how the new garage door operated, told me about periodic lubrication maintenance of the moving parts. What a difference in having everything fixed. The garage door is very quiet, operates smoothly as does the opener. Wasn't looking to spend money at the beginning of the summer but it was a worthwhile expense especially if we decided taking a vacation or being away for an extended period that my garage/house is secure without having to work. Again, Matt what amazing, knew what her was doing, efficient, cordial, would not hesitate a moment in having him come back for any issue with the door or opener, or periodic maintenance serving. Precision is a great company with great dedicated and caring employees. If there was a 10 star rating, I'd give it.
Joe Giordan
Service Provided:
Garage Door Repair
Product:
Opener
Review:

The installers, Brandon and Daniel, were very friendly, helpful and extremely professional! Once the job was completed, the door and the entire system installed worked beautifully. I was and am completely satisfied with their work.
Rich Kasperek
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Was very pleased with the quick response time and courteous customer service. The Technicians that came out to my home were timely, very professional, courteous and extremely patient in showing me what they did and talking to me about my garage maintenance. I was impressed. I would refer Precision to friends and fellow colleagues without hesitation and would call upon Precision again for all future service.
Coleta Hodgson
Service Provided:
Garage Door Repair
Review:

Mike and Ryan were very friendly and explained services provided! They did a fantastic job and quickly repaired the garage door! I would highly recommend their services to anyone in need of repairs!
Autumn Bourg
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Vinnie arrived during the window given and quickly fixed the problem under warranty. No charge. Now this is the way it's supposed to work! Great job Vinnie!
Montana Slack
Service Provided:
Garage Door Opener Repair
Review:

Five stars Professionalism; knowledge of product; explained current condition of all parts of the system. I’d keep this guy around if I were you!
Ed Parsons
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Because I was so pleased with Precistion Door three years ago when I had a new garage door opener installed and now my door door opening only approximately one foot and then closeing, I decided to call them again. It was a Monday morning and I thought I would have to wait at least a day or two, however I was given a two hour window for same day service. Two technicians arrived ( 3 hours after initial phone call) and where both very pleasant and knowledgeable gentleman. It wound up that I had a spring that had broken in two places. I was given three options on the repair with no hard sales and after making my decision they went right to work. I had asked if they had to order a spring and they informed me that all parts needed were on the truck. I'm not positive on how long it took them to complete the job, but my guess was approximately a half hour. Besides installing the new spring they lubed all the movable parts on the door. Going with the five star rating of 1-5 with five being the best, I would have to give both technicians and the young lady who I spoke with on the phone, 5 Golden Stars.
Frank Pastula
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Trent and Justin did a great job. Great attitude and completed quickly.
Dean Wallace
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike Lyons was courteous and professional! We have found our Garage door forever company. We needed a new spring or actually springs and Mike took care of us. Customer service from making the appointment to a working door all same day was most excellent!
Amy Gilbert
Service Provided:
Broken Garage Door Spring Repair
Review:

Matt was very helpful in deciding what needed to be done to repair our door. He was fast, knowledgeable, and on time. Very good
Dixon Cindy
Service Provided:
Garage Door Repair
Review:

Service was scheduled for the same evening that I called. The technician, Daniel, was very pleasant, clearly very competent, worked quickly with attention to detail and made sure that my wife and I were satisfied with the work before he left. All in all, it was a really good experience and I feel confident both in that the work done was high-quality and, in the unlikely event there's a problem, I'll be able to easily reach someone who will come and take care of any issues.
Jerry B
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Matt know his job. When I had a question about what he was doing he took time to example it. He also example the invoice to me.
Richard Walters
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have had several estimates for a new garage door and I have to say Mike is a very knowledgeable person. I scheduled a same day estimate and mike was on time and professional, guided me on all options, even after he left my home I had additional questions and they were answered within minutes. Just waiting on my install but I have to say I couldn’t have chosen a better company to go with all due to Mike, what a great asset to ur company.
Edith Friedberg
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Speedy service especially for a Sunday. Josh was very personable, professional and efficient with his job knowledge. The job was completed very quickly and done right the first time!
Brian Peters
Service Provided:
Garage Door Repair
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