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Read what people are saying
about Precision Garage Door in:

Phoenix, AZ

Precision Garage Door of Phoenix
has received 708 reviews, averaging 4.90 Stars:
Review:

I asked the kid that worked on my door about $300.00 for 1 hinge to be installed. He said that what they cost. So I told him to do the work. When I got the bill on my computer, I was billed $150.00 for lube and adjusting the door. He sprayed a couple of rollers and adjusted nothing. The rollers didn't need lubing because I do that myself. I think my bill was padded and I feel like it should be refunded. I didn't ask for $150.00 lube job, I ask him to change the hinge. John 602-840-1528.
John Fowler
Service Provided:
Garage Door Repair
Review:

I had used this company before the tech that came out was very helpful in repairing my garage door. I was please with Mike on his knowledge and was able to fix the door and I was able to close my garage door.
Sarah Schneider
Service Provided:
Garage Door Repair
Review:

Excellent service. Arrived during time scheduled on phone with service rep. All work completed and reviewed with installers. Happy with service.
Dirk H
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

Was told the installer would call me back re: my truck's remote. Never heard from him! Install was fine but post-sale service appears non-existent.
Val Roqueni
David Dimas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Josh,your technician is very knowledgeable and courteous.
Anthony Nicoluzakis
Josh Wieser Service Provided:
Garage Door Opener Repair
Technician:
Review:

Fast, professional service. I highly recommend Precision.
Randy Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Iam very satisfied the job that josh did and his co worker. I will recomed you company to other people. Also please sent the life time warranty to my e mail or my home address. Thank you so much, sicerely yours mila.
Mila West
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

Sabastian came to the house and took care of my problem and helped me set-up the app to open door. He was fast and nice to work with. It's why I will always be a Precision Door customer. Thanks MM
Mike Minelli
Service Provided:
Broken Garage Door Spring Repair
Review:

I have called 3 times and have asked to speak with the owner. I was sold a garage door that I do not need . I will have yet another garage door company come out to check the problem out and evaluate what the issue is besides the first one that came. I do not want the garage door I do not need. I want to speak with the owner. I belong to Arcadia parents and will write a review on the product I was sold for the ridiculous price given. I also was never sent an invoice. BAD BUSINESS !!!
Otondo Catherine
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

Service was very prompt and efficient. The guys were courteous and explained all the repairs very well. I gave 5 stars.
Bill Sheppard
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

You guys dumped me!!!! asked your tech to come back and give me an estimate on the remaining 7 doors, never heard from him again. Called is supervisor, he told me he would look into it, never heard from him again. Cookson doors now has my business.
Brian Green
Service Provided:
Broken Garage Door Spring Repair
Review:

Very impressed with Chris Burgess! He was a true professional! Knowledgeable and friendly!
William Pierce
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I have used Precision Door a number of times at different houses and have always had prompt and excellent service. I highly recommend them.
Michele Van Quathem
Service Provided:
Garage Door Repair
Review:

My technition was amazing! So professional, helpful, and nice. Please look up his name because I forgot it but he truly deserves praise. I’ll be bringing business here again!
Abby Smith
Mike Lyons Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Super customer service! From the initial phone call I made to the call cente3 and from the tech (Justin) the sevvice and professionalism was outstanding. Thank you!
Wendy Worley
Service Provided:
Broken Garage Door Spring Repair
Review:

Jason was outstanding! He showed me what was wrong with my garage door system and gave me several options. He was thorough in his work and left the area very clean.
Ashley Combs
Josh Wieser Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Great service! Came out the next day and the technician was very helpful, arrived right on time and worked quickly.
Daniel
A Response from: Charan

Thanks for your support .

Daniel Malanoski Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

For the most part I feel I got good value for my money. However, I do have one complaint. When your service men finished their inspection and gave me the estimate, I was surprised by the cost of the springs and the fact that I had no choice in possibly choosing a less costly spring. I called three companies after the installation and all three offered their top quality springs for $70 to $100 less than yours. I'm 71 years old. Paying more money for a lifetime guarantee is a waste of my money. I would have liked the option of choosing a lesser quality spring with a shorter guarantee (maybe 20 years). The $150 I might have saved would have come in handy.
Richard Beissel
David Dimas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Quick response time. Technician is professional and provided options to choose from. Service time was also quick and satisfactory.
Teofista Vergara
Josh Wieser Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The request for servicing my two garage doors was extremely fast A+++. I called at 9:20 AM and Albert was here around 11:25 AM. Both garage doors had been partially blown off their tracks by the extreme winds a few days before. The newest garage door was installed in late March 2018. I had personally popped that door back in its tracks a couple of days earlier... but it needed minor adjustments (and STILL does!). That door should be under warranty. My other door is around 9 years old and this the 2nd time it has been blown off its tracks (I repaired it the 1st time). Albert was here less than 35 minutes. He did not replace any parts, yet he billed me for $195.00. My guts were wrenching... and I just paid the bill w/o saying a negative word. I needed to "digest" this for couple of days. I don't Know what a basic service fee costs for coming out, because the invoice only stated $195.00 for "putting doors back on tracks". I don't believe I can honestly recommend "Precision Doors" in the future! Especially for service!!
Mike Zimmerman
Service Provided:
Garage Door Repair
Review:

Josh was professional and quick on his install of new springs and clean up afterwards and was a great installer.
James Saucier
Josh Wieser Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Chat online was inconclusive; no one called back. Phone call gave me a quick appointment and repair. Thank you
Dorothy Burns
Service Provided:
Garage Door Repair
Review:

Quick response, great quality, great job.
Steve Myers
Daniel Malanoski Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Anthony was very nice and helpful, but as far as the pricing for items, I was shocked when he told me the price for a new gate opener. The price he quoted was for a Liftmaster dual gate system with solar. It was over double the cost I could find on the internet for exactly the same unit. And I cannot imagine labor being that much, very disappointed in the pricing your company can get away with.
Hillary Alexander
Service Provided:
Gate Opener Repair
Review:

Chris was on time and very informitive of what the issue was he went above and beyond to where he also adjusted the garage door for closing and retract chris did a excellent job
Angel Gonzalez
Service Provided:
Garage Door Repair
Review:

Prompt and friendly.
Sarah Cohen
Josh Wieser Service Provided:
Garage Door Repair
Technician:
Review:

I called yesterday because my garage door would not go down. Seemed as though the sensors were malfunctioning. Matt came out said all needs to be replaced with new as he cant replace just sensors. Sold me a nice new unit with all bells and whistles over $1000.00. No other options offered. I learned today the workers who had been refinishing my front door had unplugged one of the sensors to work in the garage. so really didn't need a new opener sensor, remotes etc. Your technician surely noticed the disconnected sensor when he replaced everything. Really feel ripped off by your company although the new opener is nice just not needed. I also informed the tech that I had workers in the garage all day.
John Buchanan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mike, was here at the agreed upon time . assessed the problem, explained the options we had. He went to work . Mike was polite ,knowledgeable , He did a good job. Mike is a very good representative for Precision garage . Thank You.
Richard Lord
Mike Lyons Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Had an issue with my garage door opener. After checking with another company who was not going to be able to come out to my home until late the following day I called Precision Door Service and they had someone out with in 2 hours to give me a free estimate(was going to get charged from other service). After tech did inspection was given choice or report of old unit or replacement, i did go with replacement for the price ans old unit 23 years old, with only a slight difference in price. Tech did a thorough in inspection of all other aspects of my door and made some adjustments and lubed all the joints and hinges. He was very courteous, thorough and friendly.
Jacque Engel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Weekend, evening appts and same day at no extra charge. Ryan tge Tech did an excellent job and went above and beyond.
D & W Rodak
Service Provided:
Broken Garage Door Spring Repair
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