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Read what people are saying
about Precision Garage Door in:

Waddell, AZ

Precision Garage Door of Phoenix
has received 12 reviews, averaging 4.67 Stars:
Review:

Excellent customer service and right on time. Technician told me all my options and the best route to take. Highly recommend their service.
Mark Davis
Service Provided:
Garage Door Repair
Review:

Worst company I ever dealt with. The technician refused to honor the warranty from a month earlier. Then he Lied to me and told me it couldn't be fixed do to the way the old door was built. They panels would have to be taken apart to put it back on track, and it was most likely the hinges would not screw back int0 place. I had to buy a new door. Then when I asked what I was suppose to do when he told me the door would take two weeks to be ordered (decretive door). He tells me he will try to temporarily put it back on track. The other technician would not come out to help him because of some personal dispute they have, so I had to. After 1 /12 hours of trying to sell me a new door. It took a half hour to put it back on track and have it working properly. The technician wanted to charge me $640 dollars for a half hours work. That's $1200 an hour labor fee. No parts had to be replaced. After he left and I had a minute to think. The whole reason for him trying to sell me a new door made no sense. The door did not have to come apart at all. I called the answering service and asked for a supervisor to call me in the morning. When no on called me the next day I called and was told everyone was in meetings and someone would call me back. I told the person at precision door service to put everything on hold until I had a chance to straighten this out. She said she would and passage the message. I get a call from Dominick at 11:30 and he assured we would get to the bottom of it and call me back by end of business. I also told him to put everything on hold because I felt I was being scammed. He never calls me back. I then get an email the next morning that my new door has been ordered. So I have to call back and leave another message to find out what is going on. Dominick returns my call and tells me he is going to work everything out and send me an estimate on how we can resolve this. He calls me again at 3;30 and says he will have something to me by the end of the day. By noon the next day I was no longer curious as to what the were going to do. I contacted my credit card company and will let them handle it. Its 5 pm on the third day and still nothing from Precision Door. This company take advantage of people when the are vulnerable and charge outrageous prices because they know you need it fixed. Call anyone else.
Roger Lee
Service Provided:
Garage Door Repair
Review:

Fixed the problem with a great warranty. Bonus: so quite
Roger Lee
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very responsive service. Josh was an excellent technician. He explained everything very clearly. I understood exactly what was wrong with my garage door and what needed to be done. I was amazed out how quickly Josh was able to complete the repairs and installation. Very pleased with my overall experience.
Patrick Parker
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

The technicians arrived in the window I was given and looked over my door and explained the issue and the cost to repair. Reccommended getting a new opener as old one was getting close to expiring. I approved the repairs to the door and the install of a new opener. The job was done efficiently and in about an hour and a half. They even found me an extra remote. GREAT JOB!!
S.A. Colledge
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Job was well done. The technician knew what he was doing and was very pleasant.
Donna and jose Hernandez
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our technician, Tyler, arrived in less than 2 hours from our initial call and did an excellent job inspecting and explaining what was wrong with our garage door and what options were available to us to repair it. While the option we chose was slightly more expensive, we feel confident that it was the correct choice which gives us a balance of superior components and a long term warranty. Tyler also explained the differences and the upgrades over what we had originally (single vs dual springs; rollers with bearings). We would highly recommend Precision Door Service to anyone needing similar work done.
Howard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Patrick was very professional and completed my garage door repair in short time. Price was reasonable and I appreciate that service response was fast and available on a weekend.
Frank Wierman
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Ivan Rosales was the technician sent to our house to fix a broken spring. We ended up with all new hardware, springs, rollers, cables etc. He made a great sales pitch and was very professional. I'd keep this guy around if I were you.
Jeff Crow
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chris came out to take care of a problem with the door coming down hard and going back up repeatedly. Made an adjustment and lubricated all over, working fine. I called Precision when I needed a door replaced last year, and chose them based on their well deserved great reputation. I called for a check out and was given attention the next day. You will do well to choose Precision.
David Johnson
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Very good service.
Kenneth Wescott
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Robin showed up exactly when he said he would which was only a short time after our call for help. He was knowledgable, quickly accessed the problems gave us options for Garage door repair, with costs, and after we made our decision did the necessary woork. Work was done quickly.
Richard Dasen
Service Provided:
Garage Door Repair
Product:
Springs