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Jay Rivas
Tech ID#: 8
Reviews: 268
Average: 4.98 stars

Jay Rivas

Technician
Jay Rivas has received 268 reviews, averaging:

Jay Rivas's Bio:

Jay has lived in the Valley of the Sun for seventeen years. He is a loving husband and father of two children. Jay went to college as an English major and is fluent in both English and Spanish. In his time off, Jay enjoys spending time with his family, riding his Harley, and traveling. Jay was a restaurant manager for eight years and received multiple intercompany awards. This is where Jay developed his passion for customer service. Jay then became a garage door installer and technician. He has been in the field for six years and can not only repair an existing door, but can install doors from scratch as well. Jay is an asset to the team and we know you’ll enjoy working with him as well.
Review:

Jay is very knowledgable & professional. He explained the process for getting a new garage door opener and offered three options. His explanations were thorough and easy to understand. When the time comes I will use Precision as I have done in the past.
Frank Gidaro
Jay Rivas Service Provided:
Garage Door Opener Install
Technician:
Review:

Fast. Professional. Quality. Joe clearly explained to me all my options and got my new unit up right on the spot, then he set up all my remotes and taught me how to use the app. And the unit is whisper quiet. Very satisfied.
Michael Reynolds
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jay was right on time and did an outstanding job. he explained every step that he needed to perform and I appreciated that. He absolutely represented your Company as a 5 star employee. My only (somewhat) negative comment was that the overall cost was expensive, more than I had anticipated. However, I'm sure it is in line with other companies. Precision will be our garage door service provider for any of our future requirements and I will certainly pass on my positive thoughts to our friends and neighbors Best Regards Skip Maiorana
Skip Maiorana
Jay Rivas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Good fast service. Tec didn't take very long at all to correct the problem. Daughter say the door don't make any noise at all anymore so she is very happy.
Bruce Anderson
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Great service. Tech arrived on time, very courteous and knowledgeable about his product. Would definitely use this company again and also recommend to others.
Sharon Hix
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

A Precision Garage Door repairman just left my home. Quoted me nearly $550 dollars for 2 garage door springs on a unit PRECISION sold me, PRECISION installed for me and has maintained and serviced. I was given ZERO credit for being an existing and loyal customers. Instead they stuck it to me---because the springs lock the vehicle inside the garage until repaired---they knew they had me and I guess went for it! Instead I've decided to get the $71.92 parts on Amazon and literally install myself by YouTube video we just watched. My point? How could Precision treat me so unfairly and required that type of mark up to run their business? Fair price---no problem. GAUGING an existing customer when they need you? NO WAY. How awful! There was no difference between me and a stranger they'd never met or anything in between----just profit. The technician (more like salesperson) told me they had to pay for the entire process including advertising. Duh. But $550 on a $71.92 retail part that probably costs you $35? Scary
Charla Paynter
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Jay was amazing. Prompt, fast, knowledgeable, and friendly. I trust the work he did and am happy with the service.
Alisha Olson
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service
Jane Saltz
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent job performed. Professional, fast, clean.
Slavko Kesic
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Great prompt service and had a knowledgeable polite tech fix my door but remember you pay for prompt service.
Jim Rienzo
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I am getting the garage door replace, so far my comments are limited to the initial tech encounter. I can not find anything negative on today’s encounter, of course I reserve the right to comment once the job is completed.
Alfonso Roggiero
Jay Rivas Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Jay Rivas did an excellent job, very professional and thoughtful to me as a customer ! I would highly recommend him to anyone! Great work and follow thru.
Lou B
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called regarding a broken spring, and they had someone out to replace it within just a few hours. Upon their arrival, I opted to do a complete overhaul of the springs, cables, bearings and rollers, and now have a nice quiet garage door again. Friendly, professional and courteous service.
Andreas Scmalz
Jay Rivas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called them around 9am this morning and by 10:20 had someone at the home to take a look at the garage door! Jay was the ultimate professional, all done on a table/I-pad, and quote sent to my email! Talk about 21st Century service. We will be getting the door replaced, I will not even bother to call anyone else because of not only their turn-around response tie, their great reviews on-line but also because of the ultimate professionalism Jay demonstrated during the inspection of our current garage door. Thank you Allen for setting up the appointment so quickly for the quote/estimate. THANK YOU Jay for being such a professional and on-time! Will write up a review as well on YELP.
Simone Lopes
Jay Rivas Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My technician was Jay Rivas. My appointment was scheduled between 8-10am. Jay called me at 7:50am and informed me of the time he would arrive. He was berg knowledge on the repairs needed on my opener and also recommend I look in to purchasing a new door as mine is quite old. He thoroughly provided me several options and pricing. I elected to go with what was in my budget. I felt good about my decision and did not feel pressured. Jay is very personable and provided excellent customer service.
Kevin Maxwell
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Great job Jay
Gary Lewis
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Called Precision because I use them in Cleveland. The Phoenix location sent a fellow named Jay, and he was great. Analyzed my problem in 5 minutes and took care of it. I was extremely satisfied, and will continue to use and recommend them.
Larry Dlott
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Precision Door service was wonderful. Great service, great technician!! Would use again in a heartbeat!!
Laura Rutherford
Jay Rivas Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Great experience! Jay arrived on time and asked me to explain the problem I'd been having. He looked over everything and went over in detail what was worn and what wasn't. I had expressed wanting to upgrade a few things and he gave me several options with cost. Once I made my decision he went to work and was done in a timely manor. Jay also helped me set up my wireless garage door. Jay is very knowledgeable and patiencent. I would highly recommend Jay and rate him 5 stars. Thank you Jay
Kathy Shiffer
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were impressed by the professionalism and efficiency of our experience. Jay was excellent to work with. Thank you!
Kevin Elsey
Jay Rivas Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Your service was prompt , professional and I would highly recommend you to others.
John Ryan
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I couldn't leave my house yesterday cause my garage door wouldn't go up! I was able to contact someone late at night and they sent a fabulous technician, Jay, this morning. He called and gave me a 15-20 min. notice. He was professional and friendly and did a great job. This was a great experience during a stressful situation. I highly recommend this company.
Lorraine Weaver
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Technician Jay Rives is 5 Stars. Knowledgeable, Friendly and Efficient. Highly recommend him for his great service and job knowledge.
James Mower
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service and timely. Technician very knowledgable and personable.
Larry Wangler
Jay Rivas Service Provided:
Garage Door Opener Repair
Technician:
Review:

The opener and other parts were replaced about 18 months ago. Recently I noticed a grinding noise in the area of the motor. Jay came out and adjusted the belt. He indicated that initially it was installed too tightly. Jay replaced a broken spring on the same door last year. He is very pleasant and professional. 5 stars.
John Saar
Jay Rivas Service Provided:
Garage Door Repair
Technician:
Review:

Read your advertisements. Met today with your excellent Sr. Representative, Jay Rivas, Followed his suggestions and entered into a contract to order us a new golf cart garage door and Opener. Paid 50% down with a personal ck. Three-four weeks to installment date. So far, very pleased with Jay and your company. Thnx, Ray Borth, Rio Verde, AZ.
Ray Borth
Jay Rivas Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jay, the technician was polite and courteous. He answered all of my questions. The installation was quicker than I expected. I would definitely recommend you for any work. My new garage door opener is so quiet and works so well. I would give the experience 5 stars. Thank you for a positive experience. Sincerely, Linda Hansen
Linda Hansen
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician was very professional.
Cindy Blosky
Jay Rivas Service Provided:
Garage Door Opener Install
Technician:
Review:

We love this company! They did a great job installing our new openers and responded immediately when we needed an adjustment. Highly recommend them!!!
Corey Hill
Jay Rivas Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service! Excellent employees!
Robert King
Jay Rivas Service Provided:
Garage Door Repair
Technician:
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