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Read what people are saying
about Precision Garage Door

Precision Garage Door of Phoenix
has received 80 reviews, averaging 4.00 Stars:
Review:

Not 5 stars because of the cost. Probably because I was not planning (hoping) to spend this much. However, there was more involved in the repair/replacement of the broken garage door opener than what I anticipated. I was not surprised that the opener would have to be replaced (16 years old). The original 2x6 piece of wood above the garage opening where the opener track and coil springs are attached to was cracked causing a safety issue. This required the door springs to be removed along with the damaged 2x6. New 2x6 was installed with no damage to surrounding drywall ( a concern I addressed with the technician). New belt drive opener was installed along with new safety laser sensors, wall mounted control unit, new wheels for garage door, and 2 remote controls. And now about the overall experience itself. This took place on a Saturday. I called at 4 p.m. and was told a tech would arrive between 6 and 8 p.m. (wow). The tech's name was Van. This young man knows his craft. After discussing the project and agreeing to terms, he proceeded to do a top notch installation and repairs, answering any questions I had along the way. Definitely a 5+ stars for Van and kudos to Precision for quick and professional service. Just wish it was a little less expensive.
Joe Yeager
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

I had my garage doors serviced and bought new remotes for my new purchase of an older home. The serviceman showed up promptly on time, worked diligently to correct the problems and explained everything thoroughly. As it turned out, the new remotes did not work correctly, I had to get out of the car, walk up to the garage door to get the door to open. I called to report the problem and they sent a guy out the next day. He changed out the remotes and fixed the problem promptly.
Thane
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

DanHow much did a first class Job On servicing the doors. Tom
Tom Farar
Service Provided:
Garage Door Repair
Review:

work was done quickly leaving no mess. I think cost was to much. $1,500 I called manager about cost and he said he would bet back to me but never did. I f your are going to have garage door opener replace get two offers,
John Posephney
Service Provided:
Garage Door Opener Repair
Review:

The work was done as instructed. I had a chain drive sprocket fail. The tech was courteous and replaced the sprocket in a short time. I was satisfied with the service but thought the price was a bit out of line. $302 to replace a sprocket that he wasn't here for over a half hour to replace? Should have been under $200 in my estimation for the what the job was.
Alan Albright
Service Provided:
Garage Door Repair
Review:

Had garage door opener replaced and installed new Lift Master unit. Very happy with the unit and installation. NOTE - BE SURE THE INSTALLER INSERTS/GIVES YOU THE SERIAL NUMBER! You will need to register for warranty.
Aileen Ten eyck
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Casey did an incredible job!! Would recommend Precision to all my friends!! Todd
Todd Hutchins
Service Provided:
Garage Door Repair
Review:

I was very happy with the service you provided us, the 2 service man were knowledgeable and explained each step in replacing the new door opener. Merry Christmas and happy holidays to all of you. The Perry's
Peggy Perry
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ryan, service tech, arrived on time and had the technical knowledge and abliities to complete the repair with 30 miutes. I rated the call to 4 stars as I found out the $149.95 charge for a part could have been purchased from Home Depost for
Joe Botsko
Service Provided:
Garage Door Opener Install
Review:

The only issue is the warranty does not transfer to a new owner. Otherwise the technician did a great job.
Eileen Grant
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Same day service. Called to see if I was home 2 hours prior to estimated time which I greatly appreciated. Chris was very professional, friendly and did a great job! I will use Precision again.
Linda Motsch
Service Provided:
Garage Door Repair
Review:

Had a technician come in on a Saturday. Good service and quality - but a bit more expensive than I thought a pair of springs and the installation would be.
Harald Scherf
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service tech arrived as scheduled and preceded their arrival with a phone call 30-minutes before. Josh the service tech was excellent. He thoroughly explained every detail and option associated with the garage door repair. I was able to quickly come to a decision and authorize the service. When the work was completed there were no surprises and payment was taken over the phone. This type of performance sets a high standard. The only point missing is an electronic receipt. Thank-you, MB
Mike Billingsley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt arrival of repairman. Had new belt drive opener and new springs installed. Repairman was very good.
Dan Deery
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Chat online was inconclusive; no one called back. Phone call gave me a quick appointment and repair. Thank you
Dorothy Burns
Service Provided:
Garage Door Repair
Review:

Probably something you had no control over, but it took over a month to get the door. However, your installer was very good at his job and it kinda made the latter not matter as much. Thank you
Mike Campbell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Communication is an important part of any business transaction and that is the part where I feel is not where it should be. My original ETA for my door install per Amelia was 2.5-3 weeks. We got the install 1 month after paying 50% of the balance. My advice is set a better expectation and if you can't meet it then contact the customer with an updated ETA. I called at least 4 times before someone actually called me back. I expect a little more as a customer.
Bridgette + mike Gibson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The lightbulbs should have been include with the garage door opener. Also ythe serial numbers I found the pricing high on the garage door opener and springs
Jackie Gray
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

The service technician's estimate started out reasonable but kept getting higher as he said some components needed replacement. I finally agreed but when he started the work he could not complete it due to some welded bearings that could not be removed. He suggested a full door replacement which I declined so he just ended up replacing the springs. He did accomplish the job quickly but left me the old broken springs.
Jerrold Henry
Service Provided:
Broken Garage Door Spring Repair
Review:

Arrived on time promised. Good service. Answered questions. Also replaced opener light.
Marie Court
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I searched for garage door repair in Chandler on the internet and found Precision. I chose them because they looked highly rated and the add said they would come out the same day which was important. The service guys were great and the work was done well and fast. they came to my house the same day and were done in under two hours. The only reason I don't give five stars is that I feel the price was a little high.
Jeff Holly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They did a great job.
sk
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Thank you for taking care of my garage door. The service and knowledge was excellent. My only complaint is I thought the pricing was a little expensive. If it wasn’t the weekend and spring broken I would of shopped around for better pricing
Jerry Barnett
Service Provided:
Garage Door Repair
Review:

Everything was great, the men very nice in explaining everything to me.
Robert Willcoxson
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

They were able to come out the same day I called. The issue was that the door was not closing consistently. The repair person realized immediately what the issue was and treated it as a warranty call. The issue was taken care of in only a few minutes.
Larry Edmonds
Service Provided:
Garage Door Opener Repair
Review:

Everything was good. I need the quote though.
Kevin Schaefer
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Service person was pleasant and knowledgeable. Work was completed satisfactory and within one half an hour. I am completely satisfied with the results
Sandra Pasilis
Service Provided:
Garage Door Repair
Review:

I am very happy with the installation. Only a couple comments tho. JD did not leave the lift master installation book for the opener. I did get one the thru the office. He gave good instructions except in my opinion he was incorrect to recommend lubrication for the cogged belt. In my opinion such polymer belts should never be lubed. It is probably deleterious to the belt material. He did the job in good time. I don't think he took a break!
Wayne Perry
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I needed a new garage door and your company was recommended by a friend. It took a while to get the door but the installation was perfect.
Margie Stoker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was pleased with the attention your staff provided. I will continue to use Precision and recommend to my friends.
Mitch Jackson
Service Provided:
Garage Door Opener Repair
Product:
Opener
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