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Read what people are saying
about Precision Garage Door

Precision Garage Door of Phoenix
has received 72 reviews, averaging 4.00 Stars:
Review:

Ryan, service tech, arrived on time and had the technical knowledge and abliities to complete the repair with 30 miutes. I rated the call to 4 stars as I found out the $149.95 charge for a part could have been purchased from Home Depost for
Joe Botsko
Service Provided:
Garage Door Opener Install
Review:

The only issue is the warranty does not transfer to a new owner. Otherwise the technician did a great job.
Eileen Grant
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Same day service. Called to see if I was home 2 hours prior to estimated time which I greatly appreciated. Chris was very professional, friendly and did a great job! I will use Precision again.
Linda Motsch
Service Provided:
Garage Door Repair
Review:

Had a technician come in on a Saturday. Good service and quality - but a bit more expensive than I thought a pair of springs and the installation would be.
Harald Scherf
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service tech arrived as scheduled and preceded their arrival with a phone call 30-minutes before. Josh the service tech was excellent. He thoroughly explained every detail and option associated with the garage door repair. I was able to quickly come to a decision and authorize the service. When the work was completed there were no surprises and payment was taken over the phone. This type of performance sets a high standard. The only point missing is an electronic receipt. Thank-you, MB
Mike Billingsley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt arrival of repairman. Had new belt drive opener and new springs installed. Repairman was very good.
Dan Deery
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Chat online was inconclusive; no one called back. Phone call gave me a quick appointment and repair. Thank you
Dorothy Burns
Service Provided:
Garage Door Repair
Review:

Probably something you had no control over, but it took over a month to get the door. However, your installer was very good at his job and it kinda made the latter not matter as much. Thank you
Mike Campbell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Communication is an important part of any business transaction and that is the part where I feel is not where it should be. My original ETA for my door install per Amelia was 2.5-3 weeks. We got the install 1 month after paying 50% of the balance. My advice is set a better expectation and if you can't meet it then contact the customer with an updated ETA. I called at least 4 times before someone actually called me back. I expect a little more as a customer.
Bridgette + mike Gibson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The lightbulbs should have been include with the garage door opener. Also ythe serial numbers I found the pricing high on the garage door opener and springs
Jackie Gray
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

The service technician's estimate started out reasonable but kept getting higher as he said some components needed replacement. I finally agreed but when he started the work he could not complete it due to some welded bearings that could not be removed. He suggested a full door replacement which I declined so he just ended up replacing the springs. He did accomplish the job quickly but left me the old broken springs.
Jerrold Henry
Service Provided:
Broken Garage Door Spring Repair
Review:

Arrived on time promised. Good service. Answered questions. Also replaced opener light.
M Court
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I searched for garage door repair in Chandler on the internet and found Precision. I chose them because they looked highly rated and the add said they would come out the same day which was important. The service guys were great and the work was done well and fast. they came to my house the same day and were done in under two hours. The only reason I don't give five stars is that I feel the price was a little high.
Jeff Holly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They did a great job.
sk
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Thank you for taking care of my garage door. The service and knowledge was excellent. My only complaint is I thought the pricing was a little expensive. If it wasn’t the weekend and spring broken I would of shopped around for better pricing
Jerry Barnett
Service Provided:
Garage Door Repair
Review:

Everything was great, the men very nice in explaining everything to me.
Robert Willcoxson
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

They were able to come out the same day I called. The issue was that the door was not closing consistently. The repair person realized immediately what the issue was and treated it as a warranty call. The issue was taken care of in only a few minutes.
Larry Edmonds
Service Provided:
Garage Door Opener Repair
Review:

Everything was good. I need the quote though.
Kevin Schaefer
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Service person was pleasant and knowledgeable. Work was completed satisfactory and within one half an hour. I am completely satisfied with the results
Sandra Pasilis
Service Provided:
Garage Door Repair
Review:

I am very happy with the installation. Only a couple comments tho. JD did not leave the lift master installation book for the opener. I did get one the thru the office. He gave good instructions except in my opinion he was incorrect to recommend lubrication for the cogged belt. In my opinion such polymer belts should never be lubed. It is probably deleterious to the belt material. He did the job in good time. I don't think he took a break!
Wayne Perry
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I needed a new garage door and your company was recommended by a friend. It took a while to get the door but the installation was perfect.
Margie Stoker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was pleased with the attention your staff provided. I will continue to use Precision and recommend to my friends.
Mitch Jackson
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

The tech arrived quickly and the service/sensor replacement was done well. However, the price was high, more than double the previous sensor I had had replaced just 2 months ago. I thought Precision was the company I had used then, but obviously not. Will be shopping around next time.
Ian Shere
Service Provided:
Gate Opener Repair
Review:

Work performed satisfactorily, on time, as agreed. However, PRICEY!
Dan Weddle
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Professional, polite and repaired garage door. Came same day I called and I am very satisfied and relieved.
Magda
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt polite service. Very happy with your service and Josh Malcolm your technician was very nice. He was efficient explain work and don't try to force you into things. Explain options along with reasonable pricing
Joseph Walker
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The tech Dave was awesome, however, his office set him up for failure. His appointment with us was for the afternoon between 2 and 4 pm on my email and his schedule showed between 2 and 5:45. Needless to say, I was upset when he was late by my standards. He was very through, knowledgeable,and explained everything he was doing.
Christi Shultz
Service Provided:
Gate Opener Repair
Product:
Remotes / Keypad
Review:

More expensive than I expected but job was well done and two man crew cleaned up explained everything to me.
Roger Gibbard
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Gabe did a very professional job installing our new Lift Master garage door opener. The programming of the mirror switch in our car to open the garage door took some extra effort but Gabe persisted and got the job done--good job, Gabe! I gave you guys four stars because after spending over $800.00 on the new door and install, I would have expected the job to include the two light bulbs which are missing on my opener. Come on, guys, you should be better than this.....
Dean Lewellen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Johnathan was very competent and extremely professional. Great service. He was excellent!!
Sandy Stclair
Service Provided:
Garage Door Repair
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